9
Troubleshooting
Service
For servicing and/or servicing parts contact your
nearest REID representative.
Use original servicing parts only, correct functioning
cannot otherwise be guaranteed!
Environment
At the end of the winch’s lifespan, the various winch
parts must be disposed of according to the current
environmental regulations.
Guarantee
Refer to REID lifting guarantee which can be found
online at reidlifting.com
Trouble/malfunction Cause Solution
The unloaded winch is
difficult to operate
No grease on the gearing Apply grease
Dirt on the gearing Clean with a detergent and re-grease
During mounting the winch has pulled askew
Level the mounting surface and re-mount the
winch
The load cannot be held
The cable has been incorrectly wound round the
drum which means the handle turning direction is
incorrect
Wind the cable correctly around the drum
The brake discs are either worn down or faulty Check and/or renew the brake discs
The load pressure brake
does not function
Braking mechanism and/or discs are jammed due
to infrequent use
Loosen the brake by hitting the handle in the
correct turning direction with the flat of the hand
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