English 10
Troubleshooting
Specications
Camera is Not Powering on
WiFi Connection Failed During Initial
Setup Process
If your camera is not powering on, please try
the following solutions:
• Plug the camera into another outlet.
• Use another 12V power adapter to power on
the camera.
If these won’t work, please contact Reolink
Support.
If the camera failed to connect to WiFi, please
try the following solutions:
• Please ensure your have entered the correct
WiFi password.
• Put your camera close to your router to
ensure a strong WiFi signal.
• Change the encryption method of the WiFi
network to WPA-PSK/WPA2-PSK/WPA3-PSK
(safer encryption) on your router interface.
• Change your WiFi SSID or password and
make sure that SSID is within 31 characters
and password is within 64 characters.
• Set your password using only the characters
on the keyboard.
If these won’t work, please contact Reolink
Support.
Size:
Φ
90×120 mm
Weight: 458 g
Operating Temperature: -10° C to 55° C (14°F
to 131°F)
Operating Humidity: 10% ~ 90%
For more specications, please visit
https://reolink.com/.
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