Response QV-3842 - Connectivity, Battery, and Troubleshooting; USB Modes and Battery Charging; Troubleshooting Common Issues

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USBmode

OncetheunitisconnectedtothecomputerviaUSB,3optionswillcomeup:

：

MSC

Selectthismodetoaccessthefilessavedontotheunit’smemoryandonthememorycardintheunit

：

Charge

Selectthismodetojustchargetheunit

3:Open

Selectthismodetousethecameraasnormalwhilstconnected



BatteryInformation

 Batteryindicationimage:



Fullbattery

Halfbattery  Lowbattery  Batteryempty



 Chargingtheunit:Tochargetheunit,connectittoaUSBsupplyusingthesuppliedcarcharger,theUSB

cablewhenconnectedtoaPCorUSBpoweradaptor.Theredindicatorwilllightupwhencharging;the

averagechargetimeisabout180minutes,oncefulltheredlightwillturnoff.



Troubleshooting

 Iftheunitfreezesordoesnotrespondtoanybuttoncommand,useapinorathintooltopressthe

resetbuttonlocatedonthetop.

 Iftheunitisnotrecordingortakingaphoto,checktoensuretheMicroSDcardhasbeenformatted

andisnotlocked.

 Oncetheun

itsensesaspikeinG‐Forceswhilerecording,theunitwillseparateandlabelthatfile

startingwith“SOS”.AspikeinG‐Forcesmayoccurwhenanincidenthappens,theunitassistinlocating

thefilebysavingitunder“SOS”andprotectsthefi

lebylockingitfromaccidentaldeletion

 Ifa“FileError”messageappearsduringreplayofthevideoorviewingofaphoto,itmaybebecausethe

MicroSDcardhasoccurredanerror.PleaseformatyourMicroSDcard.

 Ifthevideoorphotoisunclear,ensurethatthelensiscleanus

ingadrysoftcloth.