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Note: If you are seeing a “password incorrect” error when setting up your Gmail Account in Gmail app, please
review the following options:
Option 1. Generate an App password
An App password is a 16-digit passcode that gives an app or device permission to access your Google
Account. If you use 2-Step-Verification and are seeing a “password incorrect” error when trying to access
your Google Account, an App password may solve the problem.
Steps to generate an App password:
• Visit your App passwords page https://myaccount.google.com/security/signinoptions/two-step-verification.
You may be asked to sign in to your Google Account.
• At the bottom, click Select app and choose the app you’re using.
• Click Select device and choose the device you’re using.
• Select Generate.
• Follow the instructions to enter the App password (the 16-character code in the yellow bar) on your device.
• Select Done.
• Once you are finished, you won’t see that App password code again. However, you will see a list of apps
and devices you’ve created App passwords for.
If generate an app password does not fix “Password incorrect” issue, please proceed to Option 2 or Option
3.
Option 2. Change your settings to allow less secure apps
• Go to the "Less secure apps" https://www.google.com/settings/security/lesssecureapps section in My
Account.
• Next to "Access for less secure apps," select Turn on.
• You can now setup your email using your username and password. If you continue to see a “password
incorrect” error, please proceed to Option 3.
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