11 | RAINBOW SRX
Troubleshooting Guide
ISSUE POSSIBLE CAUSE POSSIBLE SOLUTION
The Rainbow motor is not running Rainbow not properly latched to water basin Ensure Rainbow is properly seated and latched onto water basin
Not firmly plugged in Plug unit in firmly or try another outlet
Timer mode has ended (all three timer lights will blink) Turn unit off with main power switch
None of the above Contact an Authorized Rainbow Distributor or Service Center
Noticeably reduced airflow Plugged hose, wand, attachment or Power Nozzle Remove obstruction from clogged area
HEPA Neutralizer needs servicing or replacement Remove HEPA Neutralizer and clean or replace
Rainbow is running on low speed Increase the airflow using 4-Level Airflow Control
Separator is clogged or dirty Remove separator and clean (See page 8)
Unit discharges dust Low level of water in basin Fill water basin to correct level
Excessively dirty water in basin Replace with clean water
Hole in HEPA Neutralizer Contact an Authorized Rainbow Distributor or Service Center
Heavy foaming in water basin Soapy contaminant in water basin Replace with clean water
This Rainbow appliance has been thoroughly tested and inspected. If a minor issue develops, the following troubleshooting procedures may help identify and correct the matter. If
you are unable to resolve the issue, contact an Authorized Rainbow Distributor for service. Any service procedure not listed below should be performed by an Authorized Rainbow
Distributor or Service Center.
!
WARNING: Disconnect electrical supply before performing any maintenance to the unit. Failure to do so could result in electrical shock or personal injury.
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