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Rheem GHE100-250 User Manual

Rheem GHE100-250
61 pages
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TRITON
80 & 100 Gallon Ultra-High
Efficiency Water Heaters
Service and Training Manual
For use with the following models:
GHE80SS, GHE80SU,
GHE100SS, GHE100SU
CATEGORY IV Models
Fan Assisted Combustion
SVC1020T; Revision 4; January 2020

Table of Contents

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Rheem GHE100-250 Specifications

General IconGeneral
BrandRheem
ModelGHE100-250
CategoryWater Heater
LanguageEnglish

Summary

Introduction and Safety

Safety Precautions

Highlights electrical shock and flammable vapor hazards associated with water heater operation and maintenance.

Water Temperature Adjustment

Guidance on selecting water temperature settings for safety and energy conservation, with scald risk information.

Triton Specifications

Speed Table

Component Parts Overview

Wiring and Schematic Diagram

Connection Diagram

Top View Component Identification

Parts Identification - Major Components

Blower and Gas Control Valve

Details on the blower motor and Honeywell gas control valve functions and connections.

Temperature and Anode Controllers

Description of flue gas temperature sensor and power anode controller.

Parts Identification - Control and Interface

Igniter, Controller, and Display

Information on the igniter, main igniter controller, and LCD display panel.

Parts Identification - Sensors and Switches

Pressure Switches and Leak Sensor

Description of various pressure switches, water temperature probes, and leak sensor.

User Interface Navigation

Startup Wizard and Menu Access

Guidance on initial startup sequence and accessing the settings menu.

User Interface Settings Management

Basic, Configuration, and Time Settings

Details on adjusting basic, configuration, and time/date settings via the user interface.

User Interface Status and Service Menus

Status Menu Details

Information on accessing and interpreting the status menu for diagnostics and Wi-Fi.

User Interface Alarms and Health Status

Alarms, History, and System Health

How to view current alarms, alarm history, and system health status.

Control Board Display Messages

Sequence of Events Flowchart

Sequence of Operations - Initial Steps

Power On and Call for Heat

Describes the initial checks and conditions for powering on and initiating a call for heat.

Sequence of Operations - Heating Cycle

Pre-purge, Ignition, and Burner Operation

Details the pre-purge, ignition activation, and main burner operation sequence.

Sequence of Operations - Standby and Status

Stand-By Mode and Status Screens

Explains the standby mode and provides screenshots of operational statuses.

Safety Functions of Controls

Flame Detection, ECO, and Pressure Switches

Describes safety functions including flame detection, ECO, and pressure switches.

Control Safety Features

Power Outages and Controller Retries

Details how the control handles power outages and manages ignition retry attempts.

Error Codes Overview

ALERT vs. ALARM Errors

Distinguishes between ALERT and ALARM error types and their clearing methods.

Key Error Codes A001-A026

Lists common error codes from A001 to A026 with links to troubleshooting.

Troubleshooting Error Codes - A001

Error A001 Ignition Lockout

Troubleshooting steps for ignition lockout, including checks for spark, water, gas pressure, and venting.

Troubleshooting Error Codes - A001 Continued

Gas Valve Checking Procedure

Procedure for checking the gas valve voltage, operation, and harness connections.

Troubleshooting Error Codes - A002/A003

Flame Stability and Intake Switch Issues

Troubleshooting for unstable flame (A002) and intake switch open (A003) errors.

Troubleshooting Error Codes - A004-A006

PoF Switch Errors During Cycles

Troubleshooting for PoF switch errors during heating, pre-purge, and post-purge cycles.

Troubleshooting Error Codes - A007-A016

Pressure Switch and Temperature Errors

Troubleshooting for exhaust pressure, PoF/blower mismatch, and high tank temperature errors.

Troubleshooting Error Codes - A017

Error A017 Flue High Temperature

Troubleshooting steps for high flue gas temperature, including sensor and wiring checks.

Troubleshooting Error Codes - A018-A022

Flue and Tank Sensor Errors

Troubleshooting for flue temperature sensor open/shorted and upper tank sensor open errors.

Troubleshooting Error Codes - A023-A027

Tank Temp/Sensor and Blower RPM Issues

Troubleshooting for upper tank temp too hot, sensor shorted, and blower RPM feedback errors.

Troubleshooting Error Codes - A028-A044

Flame, Ignition, and Communication Errors

Troubleshooting for flame present, ignition, and communication failure errors.

Troubleshooting Error Codes - A101-A111

Configuration, Time, and Leak Errors

Troubleshooting for config data restore, time clock, and water leak detection errors.

Valve and Sensor Test Errors

Troubleshooting for shut-off valve test errors and CO sensor alarms.

Troubleshooting Error Codes - A112-T021

Valve and Gas Detection Errors

Troubleshooting for shutoff valve not open, no water, and no gas detected errors.

Troubleshooting Error Codes - T029-T120

Ignition, Temp, and Leak Sensor Errors

Troubleshooting for ignition retries, tank temp errors, and leak sensor installation.

Flame Rod and Combustion Health

Troubleshooting for degraded flame rod and combustion health alerts.

Troubleshooting Error Codes - Anodes

Anode Communication and Alerts

Troubleshooting for anode controller communication failures and specific anode alerts.

Gas Pressure Checking Procedures

Inlet Gas Pressure Verification

Procedure for checking inlet gas pressure limits and verifying valve operation.

Gas Valve Adjustment Procedure

Triton Disassembly and Repair Overview

Video Repair Guides

List of available video guides for common repair procedures.

Disassembly and Repair - Controls and Sensors

Ignition Control Board and LCD Replacement

Steps for removing and replacing the ignition control board and LCD display.

Blower Motor and Temp Sensor Replacement

Procedure for replacing the blower motor and water temperature sensor.

Disassembly and Repair - Ignition Components

Igniter and Flame Sensor Replacement

Steps for removing and replacing the igniter and flame sensor assemblies.

Pressure Switch and Vent Sensor Replacement

Procedure for replacing pressure switches and exhaust gas temperature sensor.

Disassembly and Repair - Burner Assembly

Replacing the Burner Assembly

Detailed steps for removing and replacing the water heater's burner assembly.

Burner Assembly Servicing Procedures

BACnet Configurations - Overview

Understanding BACnet Protocol

Introduction to BACnet as a communication protocol for building automation systems.

Accessing Configuration Settings

Steps to navigate the user interface to access BACnet configuration settings.

BACnet Configuration Steps

BACnet Device Instance Input

BACnet Settings Details

Leak Guard System Functionality

What is LeakGuard?

Explanation of the LeakGuard auto shut-off system for preventing water damage.

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