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Rheem GHE100SU User Manual

Rheem GHE100SU
61 pages
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TRITON
80 & 100 Gallon Ultra-High
Efficiency Water Heaters
Service and Training Manual
For use with the following models:
GHE80SS, GHE80SU,
GHE100SS, GHE100SU
CATEGORY IV Models
Fan Assisted Combustion
SVC1020T; Revision 4; January 2020

Table of Contents

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Rheem GHE100SU Specifications

General IconGeneral
TypeGas
Capacity100 gallons
Vent TypePower Vent
Gas TypeNatural Gas
Warranty3-year limited tank and parts warranty

Summary

Introduction

Wiring and Schematic Diagram

User Interface

Alarm Management and History

Viewing current and past alarms, and clearing them.

Sequence of Operations

Error Codes

A001 Ignition Lockout

Error code for ignition lockout failures.

A027 Flame present before ignit.

Error code for flame detected before ignition.

A111 Shutoff Valve Test Open Error

Error code for shutoff valve test open error.

A002 Flame is not stable

Error code indicating unstable flame detection.

A028 Flame present w/o heating.

Error code for flame present without heating.

A112 Shutoff Valve Not Open

Error code indicating the shutoff valve is not open.

A003 Intake switch open

Error code for an open intake pressure switch.

A029 Failed ignition. Retrying.

Error code indicating failed ignition attempts.

A121 No Water Detected in Tank

Error code for no water detected in the tank.

A004 PoF Switch error H.

Error code for Proof of Fan switch issue during heating.

A030 Flame lost during heating. Retrying.

Error code for flame loss during heating.

T009 No Gas Detected

Error code indicating no gas detected.

A005 PoF Switch Error E.

Error code for Proof of Fan switch issue during pre-purge.

A031 Powered Anode Communication failure.

Error code for failure in powered anode communication.

T020 Lower Tank Sensor Open.

Error code for an open lower tank temperature sensor.

A006 PoF Switch error P.

Error code for Proof of Fan switch issue during post-purge.

A033 Flue sensor A/D error.

Error code for flue sensor analog-to-digital conversion error.

T021 Lower Tank Sensor shorted.

Error code for a shorted lower tank temperature sensor.

A007 Exhaust Switch Open.

Error code for an open exhaust pressure switch.

A034 Upper Tank temp A/D error.

Error code for upper tank temperature A/D conversion error.

T029 Failed ignition. Retrying.

Error code for failed ignition attempts with retries.

A008 PoF Switch/Blower mismatch.

Error code for mismatch between PoF switch and blower.

A035 Gas Relay 1 stuck open.

Error code for gas relay 1 stuck in open position.

T032 Lower Tank temp A/D error.

Error code for lower tank temperature A/D conversion error.

A016 High Tank Temperature.

Error code indicating high tank temperature.

A036 Gas Relay 1 stuck closed.

Error code for gas relay 1 stuck in closed position.

T105 Water Leak Sensor Not Installed

Error code indicating the water leak sensor is not installed.

A017 High Flue Temp.

Error code for high flue gas temperature.

A037 Gas Relay 2 stuck open.

Error code for gas relay 2 stuck in open position.

T113 Flame Rod Degraded and Needs Servicing

Alert for a degraded flame rod requiring service.

A018 Flue Temp Sensor Open.

Error code for an open flue temperature sensor.

A038 Gas Relay 2 stuck closed.

Error code for gas relay 2 stuck in closed position.

T114 Flame Rod Degraded and Needs Servicing

Alert for a degraded flame rod requiring service.

A019 Flue Temp Sensor Shorted.

Error code for a shorted flue temperature sensor.

A039 Flame sense cct fault.

Error code for a fault in the flame sensing circuit.

T115 Combustion Health Degraded: Needs Service

Alert for degraded combustion health.

A022 Upper Tank Sensor open.

Error code for an open upper tank temperature sensor.

A040 Controller RAM fault.

Error code for a fault in the controller's RAM.

T116 Combustion Health Degraded. Needs Service

Alert for degraded combustion health.

A023 Upper Tank temp. too hot.

Error code for excessively high upper tank temperature.

A041 Controller ROM fault.

Error code for a fault in the controller's ROM.

T117 Time to Drain and Inspect Tank

Maintenance alert for tank drain and inspection.

A024 Upper Tank sensor shorted.

Error code for a shorted upper tank temperature sensor.

A042 Controller EEPROM fault.

Error code for a fault in the controller's EEPROM.

T118 Time to Check Venting for Debris

Maintenance alert for checking vent for debris.

A025 No Blower RPM feedback.

Error code indicating no blower RPM feedback.

A043 IC Program execution fault.

Error code for an ignition control program execution fault.

T119 Time to Clean Out the Condensate Drain Trap

Maintenance alert for cleaning the condensate drain trap.

A026 Blower expected RPM vs actual RPM mismatch.

Error code for mismatch in blower RPM.

A044 Processor Clock/Line Frequency Disagree

Error code for processor clock/line frequency disagreement.

A101 Configuration Data Restore Failure

Error code for failure to restore configuration data.

A102 Time Clock needs to be programmed

Error code indicating the time clock needs programming.

A103 Time Clock not advancing time properly

Error code for improper time advancement by the clock.

A104 Water Leak Detected

Error code indicating a water leak has been detected.

A108 Ignition Board Communication Failure

Error code for communication failure with the ignition board.

A109 External CO Sensor Alarm

Error code for an external CO sensor alarm.

A110 Shutoff Valve Test Close Error

Error code for shutoff valve test close error.

Troubleshooting Error Codes

Error A001 Ignition Lockout

Troubleshooting steps for ignition lockout (A001).

Error A001 Ignition Lockout (continued)

Continued troubleshooting for ignition lockout (A001).

Error A002 Flame is Not Stable

Troubleshooting steps for unstable flame detection (A002).

Detailed Anode Testing Procedures

Step-by-step guide for testing anode rods using a multimeter.

Troubleshooting Error Codes

Troubleshooting Error Codes

Gas Pressure Checking Procedures

Gas Pressure Verification Steps

Detailed steps for checking inlet gas pressure.

Gas Valve Adjustment Procedure

Gas Valve Fine-Tuning Steps

Procedure for adjusting the gas valve for optimal performance.

Triton Disassembly and Repair

Disassembly and Repair

Triton Disassembly and Repair

Triton Servicing: Burner Assembly

BACnet Configurations

Leak Guard TM

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