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Rheem RHW42 User Manual

Rheem RHW42
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Model RHW42
System tested and certified by NSF International
against NSF/ANSI Standard 44
for hardness reduction, efficiency and the
reduction of barium and radium 226/228,
and certified to NSF/ANSI Standard 372.
7386481 (Rev. A 11/10/20)
Manufactured and warranted by
Water Channel Partners
1890 Woodlane Drive
Woodbury, MN 55125
Installation and Operation Manual
PRODUCT AND WARRANTY
REGISTRATION
Register your product
online to validate and
extend your warranty.
See warranty page for
details.
www.rheemwatertreatment.com
How to install, operate
and maintain your Demand
Controlled Water Softener
If you have any questions or concerns when
installing, operating or maintaining your water
softener, call our toll free number:
1-800-754-7027
or visit www.rheemwatertreatment.com
When you call, please be prepared to provide
the model and serial number of your product,
found on the rating decal inside the salt lid.
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Rheem RHW42 Specifications

General IconGeneral
ModelRHW42
Voltage120V
ColorWhite
Power SourceElectric
TypeTankless Water Dispenser

Summary

Dimensions

Specifications & Performance Claims

Before You Start and Safety

Initial Setup and Precautions

Essential steps and safety warnings before installation begins.

FCC Compliance Information

Regulatory information regarding digital device interference.

Shipment and Water Conditioning

Inspecting Shipment and Packing List

Checking delivered parts and understanding the packing list.

Understanding Water Quality Factors

Information on iron and sediment in water affecting softener performance.

Installation Requirements and Plumbing

Location, Codes, and Air Gaps

Requirements for placement, local codes, and drain connections.

Water Treatment Equipment Order

Diagram showing the proper sequence for water treatment devices.

Valve Drain and Piping Options

Valve Drain Hose Requirements

Detailed instructions for connecting the drain hose.

Inlet/Outlet Plumbing and Bypass Valves

Options for connecting water lines and using bypass valves.

Core Installation Steps

Water Supply and Power Connection

Safely turning off water and connecting power supply.

Unit Placement and Assembly

Positioning the unit and initial assembly checks.

Advanced Installation and Options

Typical Installation Diagram

Visual guide illustrating the typical installation setup.

Optional Motorized Shutoff Valve

Instructions for installing the optional water shutoff valve.

Plumbing Connections

Bypass Valve Installation Details

Specific steps for correctly installing the bypass valve assembly.

Inlet and Outlet Plumbing Completion

Finalizing the water line connections to the softener.

Final Installation Checks and Connections

Grounding and Drain Hose Installation

Grounding the pipe and installing drain/overflow hoses.

Leak Testing Procedure

Performing a thorough check for leaks after installation.

Post-Installation Procedures

Adding Water, Salt, and Powering Up

Filling the tank, adding salt, and connecting power.

Sanitizing and System Restart

Sanitizing the unit and restarting water heater.

Initial Controller Programming

Basic steps to begin programming the control unit.

Controller Programming - Basic Settings

Understanding Clean Reminders

Explanation of the cleaning reminder indicator.

Setting Time and Water Hardness

Configuring the current time and water hardness level.

Controller Programming - Regeneration and Salt

Setting Recharge Start Time

Scheduling the automatic regeneration cycle start time.

Setting Salt Type and Level

Selecting salt type and configuring the salt level monitor.

Advanced Controller Functions

Manual Recharge Options (Now/Tonight)

Initiating or scheduling immediate/future regeneration cycles.

Cleansing Feature and Program Memory

Using the cleansing feature and understanding power loss behavior.

Wi-Fi Connectivity Setup

Downloading and Setting Up the iQua App

Installing the app and creating a user account.

Enabling Softener Connect Mode

Putting the softener into Wi-Fi connection mode.

Registering the Softener via Wi-Fi

Controller Features Overview

California Efficiency Setting

Specific efficiency feature adjustment for California requirements.

Salt Efficiency and Clean Feature Settings

Configuring salt efficiency and the cleaning cycle.

Advanced Controller Feature Settings

Setting Clean Feature Minutes

Adjusting the duration of the clean feature's backwash.

Regeneration Frequency and Clock Format

Setting regeneration intervals and clock display format.

Backwash and Rinse Time Adjustments

Modifying backwash and fast rinse cycle durations.

Bypass Blending Valve Operation

Adjusting Water Hardness with Bypass

Step-by-step guide to fine-tune water hardness using the blend knob.

Routine Maintenance Tasks

Adding Salt to the Brine Tank

Proper procedure for refilling the salt storage tank.

Breaking Salt Bridges

Method for clearing salt bridges that impede brine formation.

Maintenance and Protection

Cleaning the Nozzle and Venturi Assembly

Cleaning critical components for efficient brine movement.

Protecting Against Freezing

Steps to drain the unit to prevent damage from freezing temperatures.

Troubleshooting Common Issues

No Soft Water and Water Hardness Problems

Diagnosing and fixing issues related to soft water and hardness.

Iron in Water and Plumbing Issues

Addressing problems caused by iron or resin in plumbing.

Error Codes and Status Light Diagnostics

Interpreting error codes and status light indicators.

Advanced Diagnostics

Automatic Electronic Diagnostics

Understanding and clearing automatic error codes on the display.

Manual Advance Diagnostics

Using manual advance to check valve and cycle operations.

System Reset and Regeneration Check

Resetting to Factory Defaults

Restoring all controller settings to their original factory state.

Manual Advance Regeneration Check

Verifying proper operation of regeneration cycles and components.

Wiring and Optional Valve

Wiring Schematic Overview

Diagram illustrating the unit's electrical connections.

Motorized Water Shutoff Valve Operation

How to operate and use the optional remote water shutoff valve.

Component Views

Softener Exploded View

A visual breakdown of the entire softener assembly.

Parts Lists

Softener Parts List

List of individual parts for the main softener unit.

Valve Assembly Details

Valve Exploded View

Detailed exploded diagram of the control valve assembly.

Valve Specific Parts

Valve Parts List

List of replacement parts for the control valve assembly.

Warranty Information

Extending Your Warranty

How to extend the warranty period using specific cleaner.

Water Softener Warranty Terms

Detailed terms, conditions, and limitations of the product warranty.

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