What to do if my Ribao BC2000-US Cash Counter is jamming?
If your Ribao Cash Counter displays 'JAMMING', it could be due to an incorrect feed gap setting. To resolve this, adjust the feed gap to the correct setting. Alternatively, a note may be jammed in the feed passage; in this case, remove the jammed note by pressing the START key.
Why does my Ribao Cash Counter say 'DOUBLE NOTES'?
If your Ribao Cash Counter shows 'DOUBLE NOTES', it means the machine has detected double or overlapped notes. Remove all notes from the stacker. Then, take out the double or overlapped notes from the bundle and place the bundle back into the hopper to recount. This issue can also arise from an incorrect feed gap setting; in this case, adjust the feed gap to the proper setting. Finally, if the double detection level is not correct, adjust the double detection level according to the note characteristics of ink and thickness properties.
Why does my Ribao BC2000-US display 'RECOUNT'?
If your Ribao Cash Counter displays 'RECOUNT', it means that the machine has detected either double notes, chained notes, or an unrecognized note. Sort out the double or chained notes and count again. Alternatively, sort out the unrecognized note and count again.
What to do if my Ribao BC2000-US shows 'HALF NOTE'?
If your Ribao Cash Counter displays 'HALF NOTE', it means a partial or folded note has been detected. Remove the partial or folded note, and press the START key to continue the count. This error can also occur if the notes in the hopper are misaligned; realign the notes in the hopper to fix this.
Why does my Ribao BC2000-US Cash Counter display 'CHAINED NOTES'?
If your Ribao Cash Counter displays 'CHAINED NOTES', it indicates that a chained or abnormal note has been detected, remove the chained/abnormal notes. This message can also appear if the Feed Gap is not set correctly; in this case, adjust the Feed Gap for the correct setting.
What does 'ERR-HS' mean on my Ribao Cash Counter?
If your Ribao Cash Counter displays 'ERR-HS', the hopper sensor may be covered by dust or notes, or the hopper sensor may be broken. Clean the hopper sensor and remove the notes in the hopper to resolve this issue. If this does not solve the issue, contact your local distributor.
What does 'NARROW NOTE' mean on my Ribao Cash Counter?
If your Ribao Cash Counter displays 'NARROW NOTE', remove the abnormal notes. Alternatively, you can press the START key to continue the count.
What does 'ERR-SS' mean on my Ribao BC2000-US Cash Counter?
If your Ribao Cash Counter displays 'ERR-SS', the stacker sensor is either covered by dust or notes, or the stacker sensor is broken. Clean the stacker sensor and remove the notes in the stacker to resolve this. If this does not solve the issue, contact your local distributor.
What does 'ERR-LCS' mean on my Ribao BC2000-US Cash Counter?
If your Ribao Cash Counter displays 'ERR-LCS', the left counting sensor is either covered by dust or jammed notes, or the left counting sensor is broken. Clean the left counting sensor and remove the jammed notes in the counting passage. If this does not solve the issue, contact your local distributor.
What does 'ERR-RCS' mean on my Ribao BC2000-US?
If your Ribao Cash Counter displays 'ERR-RCS', it indicates that the right counting sensor is covered by dust or jammed notes, or that the right counting sensor is broken. To solve this, clean the right counting sensor and remove any jammed notes in the counting passage. If this does not solve the issue, contact your local distributor.
Provides a detailed breakdown of the machine's components and their numerical labels.
Explains the specific purpose and operation of each key on the control panel.
Describes the initial power-on sequence, including self-testing and display initialization.
Explains how to adjust note guides for accurate counting based on note length.
Details how to select between different counting modes like Normal and Value.
Instructs on choosing the currency denomination when using the Value counting mode.
Explains how to select counting speeds (low, middle, high) appropriate for note condition.
Details the procedure for setting a specific number of notes for batch counting.
Describes how to use the ADD function to accumulate counts across multiple operations.
Provides instructions for properly loading notes into the hopper for automatic counting.
Details machine operation like Auto Start, batch completion, and ADD function use.
Explains how to switch between different display modes on the LCD screen.
General| Brand | Ribao |
|---|---|
| Model | BC2000-US Series |
| Category | Cash Counter |
| Language | English |
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