20
PRoBleM solVInG GUIDe
Troubleshooting
PROBLEM
Vacuum won’t turn on
Vacuum won’t pick up or
low suction
Dust escaping from vacuum
POSSIBLE REASON
• Power cord not rmly
plugged in.
• Blown fuse or tripped
breaker.
• Needs service.
• “Carpet” button not on.
• Vacuum bag is full.
• Clogged lter(s).
• Hose clogged.
• Worn brushes.
• Broken belt.
• Tool Activation Dial
turned “On”.
• Dust compartment cover not
attached properly.
• Filters not installed correctly.
POSSIBLE SOLUTION
• Plug unit in rmly.
• Check house fuse or breaker.
Replace fuse/ reset breaker.
• Take to an Authorized
Riccar Vacuum Retailer.
• Press “Carpet” button on –
it will illuminate when it’s on.
• Replace bag.
• Replace lter(s).
• Remove obstacle.
• Replace brush strips.
• Take to an Authorized
Riccar Vacuum Retailer.
• Turn Tool Activation Dial to “Off”
position for carpet and bare
oor cleaning.
• Attach the dust compartment
cover and secure latch.
• Review lter installation
(pages 15-17).
Caution! To Reduce the Risk of Injury from Moving Parts, Unplug the Vacuum before Servicing.
Caution! To Reduce the Risk of Electric Shock, Do Not Handle Plug or Appliance with Wet Hands.
Any other service should be performed by an Authorized Riccar Vacuum Retailer.
To locate your nearest Authorized Retailer, visit our website at
www.Riccar.com or call 1-888-6-RICCAR.
For Best Performance
• Keep your vacuum clean and in good operating condition.
• Change the vacuum bag once a month or when the full bag light is illuminated to maximize
cleaning performance.
• Always use genuine Riccar vacuum bags and replacement parts. Use of other products
may result in poor cleaning performance, potential vacuum cleaner damage and may void
vacuum warranty. Genuine products are designed for maximum cleaning performance.
• Have your vacuum checked annually by your Authorized Riccar Vacuum Retailer.
• Store your vacuum carefully in a dry area.
• For optimum cleaning performance and safety, follow your owner’s manual instructions.
Key Replacement Parts
• Genuine HEPA Media Vacuum Bags: RPH-6
• Genuine Filter Sets: RF40 (HEPA media and charcoal)
RF40G (HEPA media and granulated charcoal)
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