11jan02
ROBOT COUPE U.S.A. INC. LIMITED WARRANTY
R2 SERIES ONE YEAR LIMITED WARRANTY AND
EXTENDED THREE-YEAR MOTOR LIMITED WARRANTY
This LIMITED WARRANTY is to the original purchaser only against defects in material and/or workmanship, and includes
labor for replacement of defective parts, provided repairs are performed by a Robot Coupe Authorized Service Agency (see
attached list). The CUSTOMER must inform the Service Agency of the possibility of warranty coverage and provide a copy of
the dated sales or delivery receipt BEFORE WARRANTY REPAIRS ARE BEGUN. Replacement parts and accessories are
warranted for ninety (90) days from the date of purchase when purchased separately and will be verified by a dated sales
receipt OR packing list, which list that item. All parts or accessories replaced under warranty are the property of Robot Coupe
and must be returned to the Service Agency.
The motor of your new R2 series machine, which serial number begins with 244xxxxxx or 245xxxxxx is warranted an
additional two (2) years against defects for a total of three (3) year motor warranty. Robot Coupe will replace any motor and
shaft seal only which fails due to mechanical malfunction not including
seal and bearing failure. The additional two (2) year
motor warranty does NOT include labor to install, shipping charges, travel or mileage charges, or other incidental charges
incurred during motor replacement. The machine purchase date must be verified with a dated copy of the purchase invoice
from your selling dealer.
Robot Coupe USA designs many attachments and accessories for use on specific models and series of machines.
THE USE OF PARTS, ATTACHMENTS, OR ACCESSORIES OTHER THAN THOSE OFFERED FOR SALE
BY ROBOT COUPE U.S.A. Inc. AND DESIGNED FOR USE ON YOUR SPECIFIC MODEL AND SERIES
WILL VOID YOUR WARRANTY.
THE FOLLLOWING ARE NOT COVERED BY THE ROBOT COUPE LIMITED WARRANTY
1. Damage caused by abuse, misuse, dropping, or other similar incidental damage caused by or as a result of failure to
follow assembly, operating, cleaning, and user maintenance or storage instructions.
2. Labor to sharpen and/or parts to replace knife assemblies or blades which have become dull, chipped, or worn due to
normal use.
3. Material or labor to renew or repair scratched, stained, chipped, dented or discolored surfaces, blades, knives,
attachments, or accessories.
4. Transportation charges to or from an authorized service agency for repairs of a machine designated as CARRY IN
SERVICE . The R2 series are warranted only for carry in service.
5. Labor charges to install or test attachments or accessories (i.e. bowls, cutting plates, blades, attachments) which are
replaced for any reason.
6. SHIPPING DAMAGE IS NOT COVERED BY WARRANTY. Visible and hidden damages are the responsibility
of the freight carrier. The consignee or receiver must file a damage claim promptly against the carrier, or upon
discovery in the case of hidden damage. KEEP ALL ORIGINAL CONTAINERS AND PACKING MATERIAL
FOR CARRIER INSPECTION.
Robot Coupe U.S.A., Inc., Robot Coupe S.A., or any of their affiliates, distributors, officers, directors,
agents, employees, or insurers will not be obligated for consequential or other damages, losses, or
expenses in connection with or by reason of the use of or inability to use the machine for any purpose.
THIS WARRANTY IS GIVEN EXPRESSLY AND IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED, FOR MERCHANTABILITY AND FOR FITNESS TOWARD A
PARTICULAR PURPOSE AND CONSTITUTES THE ONLY WARRANTY MADE BY ROBOT
COUPE U.S.A., Inc.
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