Exclusions
The warranty does not cover failures result from incorrect handling, product modifications,
installation, conversion or additions, supplements, operation, natural elements (weather),
excessive or deficient energy supply, chemicals, the effect of solid bodies or deliberate
damage. If the Warrantor determines that the problem with the Rocksolar product(s) is not
due to a manufacturing defect in the Warrantor’s workmanship or materials, or otherwise
does not qualify for warranty repair, then the Purchaser will be responsible for all costs
incurred by the Warrantor necessary to repair, replace and transport the Rocksolar
product(s). Rocksolar’s warranty does not apply to the battery cell unless the battery cell is
fully charged by you within seven days after you purchase the product and at least every 3
months thereafter.
How to Receive Service
To obtain warranty service, contact our customer service team at service@rocopower.com
Contact us
ROCKSOLAR TECHNOLOGY LLC.
Address: 500 DELAWARE AVE, STE 1 #1960 WILMINGTON,DE,US,19899
Email:services@rocopower.com
Website: www.rocopower.com
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