Rogers Nextbox 2.0 - User Manual

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Standard Deﬁ nition

Easy Installation Guide

Installing your Rogers digital box is as easy as A - B - C.

A: Connect The Digital Box To Your TV

B: Authorize The Digital Box

C: Program Your Rogers Remote And Additional Options

Are you installing the digital box

yourself?

•

YES

: Continue to

Step 2

•

: A

technician

installed it, go to

Section C

below.

A Connect The Digital Box To Your TV

B Authorize The Digital Box

Connect one end of the power cord to the

back of the digital box and the other end to

the wall outlet.

Note

: To ensure the digital box remains authorized

and updated, keep the power cord and Coaxial cable

connected at all times.

With your TV turned off and your Rogers

remote pointing towards the digital box, press

the CBL then PWR buttons on the remote.

Conﬁ rm the digital box is authorized.

Turn on the digital box by pressing

PWR

on the

Rogers remote.

Change the channel to 03 by pressing

your Rogers remote.

Is Channel 03 being displayed?

•

Yes

: Continue to

Section C

on the reverse of this

guide.

•

: Channel 03 is “Not Authorized”.

Call

1 866 894 9962

to have the digital box

authorized. You will be asked for the phone

number associated with your account.

Turn your TV on and set it to Channel 03.

Most TVs can be connected

to multiple video sources like

DVD players and VCRs. To

view programming from your

digital box, your HDTV

must be set to the input

selected in

Channel 03

Change your TV to Channel 03 by

using your

TV’s remote control

or the

channel buttons on your TV.

Note:

Your Rogers remote cannot be

used to change the TV input

until it has been programmed

to control your TV

Wait 10 minutes for the digital box to become

active and to be updated with your channel

packages.

Coaxial Cable Connection: This connection uses a Coaxial cable, provided by Rogers.

Connect the end of the Coaxial cable coming from your wall to the

CABLE IN port. Next, connect one end of the provided Coaxial cable to

the TO TV/VCR port.

Note

: Be sure to securely ﬁ nger tighten all cable connections.

Connect the other end of the Coaxial cable to the Coaxial port on the

back of your TV.

From Digital Box

C Program Your Rogers Remote And Additional Options

In addition to operating the digital box, the Rogers remote is capable of controlling basic commands on your TV, DVD, and other devices. To enable these features, the

Rogers remote must be programmed for your particular home entertainment components.

First, program the Rogers remote for your TV.

Since the Rogers remote control is a universal remote, you can

program it for other components by repeating the steps and

substituting the TV button with the respective device button (VCR,

DVD, etc.).

1. Turn your TV on.

2. Press the TV button.

3. Press and hold

SETUP until the TV button

ﬂ ashes twice.

4. Press

9 - 9 - 1, the TV button ﬂ ashes twice.

5. Point the remote towards your TV and press

PWR.

6. Repeatedly press and release the CH+

button until your TV turns off. The remote

will cycle through all possible codes until a

match is found.

Note: You may need to press the

CH+

button dozens of times before ﬁ nding a

match.

7. Once the TV turns off, press the SETUP

button to lock the code. The TV button will

ﬂ ash twice.

8. Conﬁ rm the correct code was locked by

pressing the

PWR button to turn on your

TV.

What if this did not work?

Your remote also came with a small user guide that contains speciﬁ c

instructions for programming popular components. Consult the user

guide for futher instructions.

Next, set your Rogers remote to control the volume.*

By default, the Rogers remote is programmed to raise and lower the

volume of the digital box. These steps will set the remote to use your

TV to control he volume instead.*

1. Press the

CBL button.

2. Press and hold

SETUP until the CBL button

ﬂ ashes twice.

3. Press

9 - 9 - 3, the CBL button ﬂ ashes twice.

4. Press the

TV button. The CBL button will

blink twice to conﬁ rm a valid selection.

5. Check that your changes were accepted by

testing the volume controls on the remote.

6. If you see the digital box volume bar instead

of your TV volume bar, your changes were

not successful. Repeat these instructions

beginning at Step 1.

TIP: For the best audio control, ensure your volume is set to Fixed in

the audio settings menu. Make sure you set the volume to maximum

on the digital box.

* Not compatible with older TVs with manual volume control.

Need help?

Do you have a question about the Rogers Nextbox 2.0 and is the answer not in the manual?

Summary

Connect The Digital Box To Your TV

Coaxial Cable Connection

Connects the digital box to the TV using a coaxial cable.

Authorize The Digital Box

Power, Authorization, and TV Input Setup

Connects power, authorizes the box, and sets the TV input.

Confirm Digital Box Authorization

Verifies that the digital box is authorized and displaying channels.

Program Your Rogers Remote

TV and Volume Control Programming

Programs the remote for TV control and volume adjustment.

Optional Equipment Connection

Connecting VCR and DVD Player

Illustrates connecting VCR and DVD players to the TV and digital box.

Ordering Rogers On Demand

On Demand Navigation and Purchase

Guides users through navigating, selecting, and purchasing content on On Demand.

Troubleshooting Common Issues

Pre-Call Checks and Common Problems

Suggests rebooting the box and lists common issues with solutions.

Getting Additional Help

Support Resources and Contact

Provides user guides, online support, email, and phone contact options.

Summary

Connect The Digital Box To Your TV

Coaxial Cable Connection

Connects the digital box to the TV using a coaxial cable.

Authorize The Digital Box

Power, Authorization, and TV Input Setup

Connects power, authorizes the box, and sets the TV input.

Confirm Digital Box Authorization

Verifies that the digital box is authorized and displaying channels.

Program Your Rogers Remote

TV and Volume Control Programming

Programs the remote for TV control and volume adjustment.

Optional Equipment Connection

Connecting VCR and DVD Player

Illustrates connecting VCR and DVD players to the TV and digital box.

Ordering Rogers On Demand

On Demand Navigation and Purchase

Guides users through navigating, selecting, and purchasing content on On Demand.

Troubleshooting Common Issues

Pre-Call Checks and Common Problems

Suggests rebooting the box and lists common issues with solutions.

Getting Additional Help

Support Resources and Contact

Provides user guides, online support, email, and phone contact options.

Overview

Function Description
Important Technical Specifications (Inferred)
Usage Features
Maintenance Features

This document is an installation and user guide for a Standard Definition Rogers Digital Box, designed to simplify the setup process and provide essential information for its operation and maintenance. It covers connecting the digital box to a TV, authorizing the device, programming the Rogers remote, and additional options, as well as troubleshooting common issues and accessing further support.

Function Description:

The Rogers Digital Box serves as the primary interface for accessing Standard Definition television programming provided by Rogers. It receives cable signals and converts them into a format viewable on a television, allowing users to watch various channels and utilize services like Rogers On Demand. The accompanying universal remote control is designed not only to operate the digital box but also to control basic functions of other home entertainment components such as TVs, VCRs, and DVD players, streamlining the user experience by reducing the number of remotes needed.

Important Technical Specifications (Inferred):

Signal Type: Standard Definition (SD) cable signal input.
Connectivity:
- Coaxial Cable: Primary input for cable signal (CABLE IN port) and output to TV/VCR (TO TV/VCR port).
- Power Cord: Standard electrical connection to a wall outlet.
- Audio/Video Outputs: The diagram shows "Audio Out" and "Audio In" ports, suggesting analog audio connectivity, likely RCA stereo. "Video Out" is implied through the coaxial connection to the TV/VCR port.
Remote Control: Universal infrared (IR) remote capable of controlling multiple devices (Digital Box, TV, VCR, DVD). It features dedicated buttons for power (PWR), channel navigation (CH+, CH-), volume (VOL+, VOL-), numerical input, menu access (SETTINGS, LIST, FAV, LIVE), and device selection (CBL, TV, VCR, DVD).
On-Screen Interface: Supports an interactive menu system for Rogers On Demand, including categories, title selection, price display, running time, cast information, and synopsis viewing.
Security Features: PIN entry system for parental controls on programming and On Demand/Pay Per View content.

Usage Features:

Easy Installation: The guide breaks down installation into three main steps:
- A. Connect The Digital Box To Your TV: Involves connecting the coaxial cable from the wall to the CABLE IN port, then another coaxial cable from the TO TV/VCR port to the coaxial port on the TV. Emphasizes securely tightening all cable connections.
- B. Authorize The Digital Box: Requires connecting the power cord, then using the Rogers remote (CBL then PWR) to turn on the digital box. A 10-minute waiting period is necessary for activation and channel package updates. Users must then turn on their TV, set it to Channel 03, and confirm authorization. If not authorized, a phone number is provided for support.
- C. Program Your Rogers Remote And Additional Options: Guides users through programming the remote for their TV (and other devices) using a code-cycling method (SETUP, 9-9-1, PWR, CH+ until TV turns off, then SETUP to lock). It also details how to set the remote to control the TV's volume instead of the digital box's volume (CBL, SETUP, 9-9-3, TV).
Multi-Device Control: The universal remote can be programmed to control a TV, VCR, DVD player, or other devices, reducing remote clutter.
Rogers On Demand Access: Users can navigate to Channel 100 to access On Demand content. The remote's UP/DOWN/LEFT/RIGHT and SELECT buttons are used for menu navigation, category selection, title viewing, purchasing, and playback. VCR buttons on the remote control playback of On Demand selections.
Parental Controls: A PIN entry system allows users to restrict access to certain programming or On Demand/Pay Per View content, enhancing household control.
Stereo Connectivity (Optional): The guide illustrates how to connect the digital box to a stereo system for enhanced audio experience, allowing users to listen to TV shows and movies through their home theatre.
VCR Recording (Optional): The connection diagram shows how to integrate a VCR to record programming from the digital box. However, it notes that this specific hookup does not allow recording one program while watching another.
Troubleshooting: The guide provides a section for common problems like "No picture," "No sound," "Not Authorized" messages, and "Remote control does not work." It suggests rebooting the digital box as a primary troubleshooting step (unplugging for 10 seconds, plugging back in, waiting 10 minutes, then pressing PWR on the remote and ensuring TV is on Channel 03).
Support Resources: Offers various support channels including a comprehensive Digital TV User Guide, online support (www.rogershelp.com for information and how-to videos), email support (digitaltvsupport@rci.rogers.com), and phone support (1 888 ROGERS1).

Maintenance Features:

Continuous Authorization: To ensure the digital box remains authorized and updated, the power cord and Coaxial cable should be kept connected at all times, even when not in use. This allows for periodic updates from Rogers.
Rebooting for Problem Resolution: A common maintenance step for resolving issues is to reboot the digital box by temporarily disconnecting and reconnecting its power.
Preventing "Burn-In": The guide includes an important note advising users that some televisions can experience image "Burn-In" if fixed images are displayed for extended periods. Users are encouraged to consult their TV manufacturer's documentation for more information on this.
Maintaining Connectivity: Emphasizes the importance of keeping the digital box plugged into the power outlet and connected to the cable outlet to avoid missing updates and potential channel de-authorization.

This comprehensive guide aims to empower users with the knowledge to set up, operate, and maintain their Rogers Digital Box effectively, ensuring a smooth and enjoyable television viewing experience.

Rogers Nextbox 2.0 Specifications

General

Brand	Rogers
Model	Nextbox 2.0
Category	Set-top boxes
Language	English