Shipping of Instrument and Ordering of Spare Parts R&S FSH
1145.5973.82 5.2 E-11
Ordering spare parts
To deliver replacement parts promptly and correctly, we need the following information:
•
R&S order number (refer to the spare part lists in this chapter)
• Designation
• Number of units
• Instrument type for the replacement part
• Contact person for possible questions
The R&S order number to be used when ordering replacement parts and modules as well as power
cables can be found further below.
Refurbished modules
Refurbished modules are an economical alternative to original modules. It should be kept in mind that
refurbished modules are not new, but repaired and fully tested parts. They may have signs of use but
they are electrically and mechanically equivalent to new modules.
To find out which refurbished modules are available, please contact your Rohde & Schwarz represen-
tative (or the central service division at Rohde & Schwarz in Munich).
Return of defective replaced modules
Defective modules of the replacement program that can be repaired may be returned within 3
months after delivery of the replaced module. A repurchasing value is credited.
Excluded are parts that cannot be repaired, e.g. PCBs that are burned, broken or damaged by repair
attempts, incomplete modules, or parts that have endured heavy mechanical damage.
Defective parts must be sent back with an accompanying document of returned items containing
the following information:
• R&S order number, serial number and designation of the removed part
• Precise description of the error
• R&S order number, serial number and designation of the instrument the part was removed from
• Date of part removal
• Name of the technician who exchanged the part
A document of returned items is provided along with each replacement module.
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