R&S FSH Shipping of Instrument and Ordering of Spare Parts
1145.5973.82 5.1 E-11
5 Documents
T
his chapter provides information on how to order spare parts, and it also contains the spare parts list.
Shipping of Instrument and Ordering of Spare Parts
Please contact your Rohde & Schwarz support center or our spare parts express service if you need to
request service, repair your equipment, or order spare parts and modules.
The list of Rohde & Schwarz representatives and the address of our spare parts express service are
provided in the front section of this service manual.
You will need to provide the following information in order for us to respond to your inquiries quickly and
accurately and to determine whether the warranty for your instrument is still valid:
• Instrument model
• Serial number
• Detailed error description in case of repair
• Contact partner for checkbacks
Shipping of instrument
When shipping the instrument, be sure to provide sufficient mechanical and anti-static protection:
Repack the instrument as it was originally packed. The antistatic packing foil prevents unintentional
electrostatic charging from occurring.
If you do not use the original packaging, include sufficient padding to prevent the instrument from
slipping inside the package. Wrap antistatic packing foil around the instrument to protect it from elec-
trostatic charging.
Shipping of a module
When shipping a module, be sure to provide sufficient mechanical and antistatic protection:
Ship the module in a sturdy, padded box.
Wrap the board in antistatic foil.
If the packaging is antistatic but not conductive, additional conductive packaging is required. The ad-
ditional packaging is not required if the enclosed packaging is conductive.
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