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Problem Potential Cause Solution
Intermittent operation Thermal fuse cutting in,
due to too much weight
or use on unsuitable
terrain
Fuse will automatically rest
after 10 seconds
Loose electrical
connection
Check to ensure connections
are secure
Car working but lights are
not
Loose or broken wiring
connection
Check to ensure connections
are secure
Motor or gear box works
but the wheel does not
Gearbox damaged Contact Customer Service for
repairs
Battery will not charge Battery connection has
come loose
Check that the connectors are
securely plugged in to each
other
No power to charger Check power is switched on
at socket outlet
Charger lead damaged/
broken
Replace charger
Sound functions not
working
Batteries are at Replace with new batteries
Charger gets warm and
makes ‘buzzing’ noise
when charging
This is normal No action required
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