7
Descaling program
In hard water areas limescale can build up within the appliance after prolonged use. For best taste and
extended appliance life, descale it regularly. Installation of a water filtration system is also recommended.
IMPORTANT:
• Failure to descale or maintain will invalidate your guarantee.
• Always use a suitable descaler for coffee machines and follow the
manufacturer’s instructions on the container.
1. Immediately after turned on, if both coffee and tea buttons flash quickly, the appliance needs to
descale. Turn the appliance off immediately.
2. Remove the water tank and fill with descaling solution (water and descaler ratio: 4:1).
3. Put the water tank back into position. Then place a container on the drip tray. Ensure the Lever is
pushed down fully and no capsule is present.
4. Turn on and wait for the coffee and tea buttons to stop flashing. Press both buttons firmly at the
same time and hold for 5 seconds. Both Buttons will now quickly flash.
5. Press the Coffee Button to start descaling. Your machine will dispense. This will continue until the
Water Tank is empty. Wait 10 minutes for the Descaling Solution to take effect.
6. Rinse the Water Tank and fill with fresh water. Repeat step 5 (Dispense) and flush at least two full
tanks of water through the system to remove any traces of the Descaling Solution.
Note: If turned off in descaling mode, the appliance will stay in this mode when switched
back on. To exit the mode, press both Coffee and Tea Buttons at the same time and hold for
5 seconds. Both lights will go back to solid illumination.
7. The appliance is now ready for use again.
Troubleshooting
Fault Probable Cause Solution
The unit is not working The unit is not switched on Check the unit is plugged in correctly and
switched on
Plug or lead is damaged Call Rowlett agent or qualified technician
Fuse in the plug has blown Replace the plug fuse
Power supply Check power supply
Loud noise emitted No water in water tank Turn Off and refill
Indicator lights come on
but no coffee/tea out
Capsule inserted may be faulty Wait a few seconds, then try again with a
new capsule
Water beneath the unit There will be a small amount of condensation underneath the machine after
making numerous beverages. This is safe and does not mean any leakage
Water tank may not be seated
correctly
Check and locate in place
Capsule fails to go
into capsule holder or
capsule basket
Capsule basket is full Empty the basket
Lever not lifted up fully Lift the lever fully
DE205_UK_A5_v1_20210513.indb 7DE205_UK_A5_v1_20210513.indb 7 2021/5/13 10:592021/5/13 10:59
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