How to prevent my Royal Sovereign Banknote Counter from damaging bills?
If the bills are getting damaged while using your Royal Sovereign Banknote Counter, the hopper tension might be too tight. Try loosening the tension by turning the bill thickness adjuster (located on the top of the machine) one notch to the right (+). Repeat the bill counting process and adjust again if the issue continues.
What to do if my Royal Sovereign Banknote Counter display shows a miscount?
If your Royal Sovereign Banknote Counter is miscounting bills, it might be due to the hopper tension being too loose. To fix this, tighten the tension by turning the bill thickness adjuster (located on the top of the machine) one notch to the left (-). Then, repeat bill counting and adjust further if the problem persists.
Why is my Royal Sovereign Banknote Counter running slow?
If your Royal Sovereign Banknote Counter is running slowly, the hopper tension may be too tight. Loosen the tension by turning the bill thickness adjuster (located on the top of the machine) one notch to the right (+). Repeat bill counting and adjust further if needed.
What to do if bills eject from my Royal Sovereign Banknote Counter?
If bills are ejecting from your Royal Sovereign Banknote Counter, it's likely that the hopper tension is too loose. To resolve this, tighten the tension by turning the bill thickness adjuster (located on the top of the machine) one notch to the left (-). Repeat bill counting and adjust further if the issue continues.
What does it mean when my Royal Sovereign Banknote Counter stops and shows EA2, EA3?
If your Royal Sovereign Banknote Counter stops and displays error codes EA2 or EA3, it indicates that the thickness adjustment knob is not correctly positioned. Adjust the adjustment knob counterclockwise (towards “-“).
Why doesn't my Royal Sovereign Banknote Counter restart after reaching the batch number?
If your Royal Sovereign Banknote Counter doesn't restart after reaching the batch number and you remove the notes from the stacker, there may be too much dust on the stacker sensor. Clean the sensor.
Why does the Royal Sovereign Banknote Counter display window show “0” but not count?
If the counting display window of your Royal Sovereign Banknote Counter shows “0” but the machine isn't counting, there might be dust on the counting sensor. Clean the sensor.
General| Type | Banknote counting machine |
|---|---|
| Product color | Black |
| Detection types | UV, MG, and IR |
| AC input voltage | 110 - 230 V |
| Power consumption (typical) | 60 W |
Weight and Dimensions| Weight | 4580 g |
|---|
Lists essential safety precautions to reduce risk of fire, electric shock, or injury.
Explains how to use the ultraviolet light for detecting counterfeit bills.
Details the magnetic detection function and sensitivity adjustment.
Describes the infrared width detection and sensitivity settings for bill size.
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