Packing slip must accompany all returns.
CREDIT WILL ONLY BE ISSUED AT THE TIME OF
RETURNED GOODS AT THE FACTORY
When calling for a RETURNED GOODS AUTHORIZATION number the following
information must be supplied:
RECEIVING DOCK DELIVERIES
MONDAY THROUGH FRIDAY
8:00 A.M. TO 4:00 P.M. EST
EXCEPT HOLIDAYS
3
RETURNED GOODS AUTHORIZATION number must be
assigned by the Ruger customer service department for
approved returns. This number must appear on all accompany-
ing paperwork.
RETURNED GOODS AUTHORIZATION
1) Invoice Number
2) Date of Invoice
3) Serial Number
4) Carrier Name
5) Return Ship Date
6) Reason for Return
There will be a restocking charge for all returned purchases. Customized units are
not returnable and are non-refundable.
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