WARRANTY INFORMATION SAFETY
Ruroc warrants all products to be free
of defects in material or workmanship
for a period of one year from the date
of purchase, subject to the provisions
below.
If a Ruroc product fails due to defects
in craftsmanship or materials, within
the warranty period, we will repair or
replace the product free of charge
provided that you promptly notify us of
any defect (in any event within 7 days)
and you immediately cease to use the
product in question. Please be aware that
this warranty is limited to the original
purchaser only.
For detailed information please see
the guideline below and/or the product
specification following the product.
If you have any questions regarding our
products or the above warranty, please
feel free to contact our service centre
here.
1. Before you return any product, please
go to www.ruroc.com/returns and
follow the online returns process.
2. Ensure that the returned product is
clean and dry before shipping. Dirty
and/or foul-smelling helmets will
be returned unprocessed or may
delay the process with an additional
surcharge.
3. Remember to include a note with your
name, address, and phone number
AND, make sure to include a short
statement explaining the warranty
problem.
Alternatively, you may also return
your product to the store from where
you originally purchased the product.
Any Ruroc dealer is able to handle the
warranty process on your behalf.
NOTE: Damage due to wear and tear,
accident, misuse, or neglect, or if you
fail to store or use a product other than
in accordance with the instructions
provided, or damage due to any repairs
carried out by you or a third party not
authorised by us, is not covered under
warranty. Please contact our warranty
department if you have any questions.
1. Please keep the products and all
spare parts out of the reach of
children and pets. Small parts can
cause suffocation or other dangerous
conditions.
2. Safe startup: be sure to use your
product in a safe environment as
electronic products may cause
distraction or loss of concentration.
3. Pay attention to traffic safety. Please
comply with all relevant laws and
regulations of the place of use. Never
use this product after drinking alcohol
or using drugs, or when you are
extremely tired.
4. Interference: any interference
with a Wireless product can affect
its performance. Shut down near
medical devices: hospitals & health
care facilities may have equipment
that is sensitive to radio-frequency.
Please effectively follow the rules &
regulations of any medical institution
& turn off the product when
necessary.
5. The use of wireless devices on an
aircraft can interfere with the aircraft,
so please shut down the electronic
device during flights.
6. Do not use this product near a gas
station (service station) or where fuel
or chemical agents are stored.
7. Accessories and batteries: Please
only use accessories and batteries
approved by Ruroc. Using other
accessories and batteries may
damage the product & cause harm.
8. Connecting to other devices: when
connecting to other devices, please
read the device’s instructions
carefully for detailed safety
instructions & correct product
operation. Do not connect
incompatible products.
9. DO NOT charge the Shockwave
unit whilst riding a motorcycle, the
charging unit can cause injury/serious
injury in the event of an accident.
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