11
After sales service
This appliance isn’t user-serviceable. If it isn’t working properly, check that:
1. You’ve followed the instructions correctly.
2. The plug fuse hasn’t blown.
3. The main supply fuse/circuit breaker hasn’t blown/tripped.
If it still doesn’t work, consult your retailer. If your retailer fails to solve your
problem, and you need to return it to us, proceed as follows:
1. Pack it carefully.
2. Enclose your name, address, and daytime telephone number.
3. Tell us what’s wrong with it.
4. If under guarantee, state where and when bought, and include proof of
purchase (e.g. till receipt).
5. Send it to Customer Service Dept, at the address at the end of this leaflet.
6. They’ll give you an estimate for inspection/repair.
SPARE PARTS
Phone Customer Service Dept on 0161-947-3111. Tell them the Model No. (on
the product’s rating label), and the part(s) you need. They’ll give you the
price(s).
You may then:
Either order spares by phone using MASTERCARD or VISA.
Or fill in this form (or a copy), and send it, with a cheque or postal order
payable to Salton Europe Ltd, to Customer Service Dept.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Your Name: ..................................................................................
Your Address: ................................................................................
..................................................................................................
Post Code: ...............................
Model No. Part(s) required Quantity
I enclose a cheque/postal order for £ .......... in full payment.
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