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8. The customer may be responsible for certain costs where products returned are not in the original packaging, or if
the packaging is damaged. This will be deducted from any refund paid to the customer.
HOME OF LIVING BRANDS (PTY) LTD (JOHANNESBURG)
JOHANNESBURG TEL NO. (011) 490-9600
CAPE TOWN TEL NO. (021) 552-5161
DURBAN TEL NO. (031) 303-1163
www.homeoflivingbrands.com
www.russellhobbs.co.za
www.facebook.com/RussellHobbsSA
EXCLUSIONS TO W A R R A N T Y AND EXTENDED WARRANTY
1. Any accessories supplied with the product, including but not limited to, bowls, jugs, mills or carafes made either of
glass or plastic and supplied with this appliance (hereinafter referred to as “the accessory or accessories”), is
warranted to be free from material and workmanship defects for the duration of the appliance warranty.
2. The accessories should give trouble free service when used in accordance with the directions described in the
instruction manual. However, the accessories will be damaged if subjected to impact, and this damage is not covered
by the warranty. Such impact damage can occur either from the outside (if for example it is dropped or knocked
against a hard surface), or from within (if for example foreign objects are placed within the accessories and the
power is switched on).
3. Should you need to replace an accessory during the warranty period; a claim for a free replacement will only be
considered if the item (including all shards and broken parts) is returned to the nearest HOLB service centre for
examination.
4. The remains of the accessory will be carefully examined by the relevant professionals and if it is determined (at the
sole discretion of HOLB) that the damage was caused by impact, then the claim will be refused and will not be
covered by the warranty or any extended warranty.
5. Any replacement part provided in terms of clause 4 above will become a chargeable item payable by the customer.
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