SafeNet HASP HL Time - User Manual

Allison McgeeAug 2, 2025

How to fix SafeNet Modem web portal content not displayed?

W
wellscharlesAug 2, 2025
To fix the issue of web portal content not being displayed, add the portal to the Java exception list: * Close all open browsers. * Go to Start > Control Panel. * Type Java in the search box. * Click the Java link. * In the Java Control Panel, open the Security tab and click Edit Site List. * In the Exception Site List dialog, click Add. * Type http://activation.speechpro.com:8080 and click OK. * In the Security Warning – HTTP Location dialog, click Continue. * In the Java Control Panel dialog click OK. * Re-open your browser and try to log in to the Customer Portal again.

Summary

INTRODUCTION

Guide Purpose

Explains the target audience and scope of the guide for installing and managing HASP keys.

Typographic Conventions

Details the formatting used in the guide, including text styles and notification icons.

1 BASIC DETAILS

Manufacturer Details

Provides contact information for Speech Technology Center Ltd., including address, phone, and fax.

Technical Support

Lists contact details for technical support via email and web portal, and required information for support requests.

Scope of Supply

Details what is included in the software package, such as the CD, HASP driver, and specific files for software HASP.

2 HASP MODELS

Hardware HASP Key Models

Lists and describes hardware HASP key models like HASP HL Time, Pro, and Net with images.

Software HASP Key Types

Introduces software HASP keys (SL) and their general file extensions (.exe, .txt, .v2c).

3 INSTALLING LOCAL HASP

Installing Local Hardware HASP

Step-by-step guide for installing a local hardware HASP key (HL key).

Installing Local Software HASP

Instructions for installing software HASP keys, including trial versions.

Online Activation of Software HASP Keys

Procedure for activating products online using a software HASP key via the Customer Portal.

Offline Activation of Software HASP Keys

Guide for activating products offline using a software HASP key when no internet connection is available.

4 INSTALLING NETWORK HASP

Network HASP Installation Steps

Outlines prerequisites and steps for installing network HASP keys, including firewall configuration.

Configuring Windows Firewall

Guides on opening TCP/UDP ports 475 and 1947 or turning off the firewall for HASP services.

Configuring Sentinel License Manager

Steps to configure the Sentinel License Manager for network access, remote users, and logging.

6 TROUBLESHOOTING

Troubleshooting Web Portal Content Display

Solves issues with customer portal content blocked by Java by adding the portal to the exception list.

Troubleshooting Vendor Libraries Not Found

Addresses the error message regarding missing vendor libraries, suggesting updating HASP Driver.

Troubleshooting Key Snapshot Errors

Explains the error when a key snapshot fails, indicating no STC key is found on the computer.

SafeNet HASP HL Time Specifications

General

Brand	SafeNet
Model	HASP HL Time
Category	Modem
Language	English