Sage Smart Scoop BCI600

Other manuals for Sage Smart Scoop BCI600

User Guide7 pages

Questions and Answers

M
Marie GeorgeSep 23, 2025
Why the Sage Smart Scoop BCI600 Ice Cream Maker does not remember my last setting?
- J
  Jason KerrSep 23, 2025
  The internal computer will only remember the settings once START / PAUSE has been activated.
T
Tara LewisAug 25, 2025
Can I place the ice cream bowl into the freezer for my Sage Smart Scoop BCI600 Ice Cream Maker?
- M
  millertheresaAug 25, 2025
  It is not suggested to place the ice cream bowl in the freezer, as the ice cream will freeze solid and be very difficult to scoop out. Also, do not use any sharp or metal utensils to scoop the ice cream from the bowl, as it may scratch the coating.
H
Holly BuckleyAug 25, 2025
Why won't my Sage Smart Scoop BCI600 Ice Cream Maker freeze ice cream?
- J
  Jake CoxAug 26, 2025
  If your ice cream isn't freezing, ensure the START / PAUSE button is pressed. Also, check that there is adequate ventilation around the ice cream maker, leaving at least 15cm between the machine and any adjacent hard surfaces. If you've added alcohol, you may have added too much or added it too soon.
D
Dr. Larry HallAug 26, 2025
What to do if I can't remove the bowl insert after churning in my Sage Ice Cream Maker?
- Y
  Yolanda FosterAug 27, 2025
  If you're having trouble removing the bowl insert after churning, the ingredients may have spilled over the side of the bowl and into the chamber. Turn the machine off and let it stand for 10–20 minutes to defrost the ice cream. Then remove the bowl and wipe the interior chamber of the ice cream machine.
H
Heather NashAug 27, 2025
Why is my Sage Smart Scoop BCI600 vibrating briefly?
- F
  Frederick RiveraAug 27, 2025
  The internal compressor is mounted on special rubber mounts to reduce noise and vibration during operation. When cooling is not required, the compressor will automatically turn off, and a small amount of vibration for 1–2 seconds is normal.
C
caindanaSep 15, 2025
Why is my ice cream very hard after freezing with Sage Smart Scoop BCI600?
- C
  Christina PriceSep 15, 2025
  Homemade ice cream will always be harder than store-bought ice cream because it contains less air. Remove the ice cream from the freezer for about 5–10 minutes before serving.
E
Edgar LeeSep 12, 2025
What to do if I can’t remove the bowl insert after churning in my Sage Smart Scoop BCI600?
- D
  Darryl GonzalezSep 13, 2025
  If you can't remove the bowl insert after churning, the ingredients may have spilled over the side of the bowl and into the chamber. Turn the machine off and let it stand for 10–20 minutes to defrost the ice cream. Then, remove the bowl and wipe the interior chamber of the ice cream machine.
S
Samantha EvansSep 14, 2025
Why is my Sage Smart Scoop BCI600 Ice Cream Maker frozen dessert not frozen in allocated time?
- R
  Robert StokesSep 14, 2025
  If your frozen dessert isn't freezing in the allocated time, it could be because the dessert mixture was too warm when placed in the ice cream bowl. Different ingredients and quantities will affect freezing time. Allow more time if using ingredients like eggs or alcohol.
E
Eric HarrisSep 5, 2025
What to do to make my ice cream even harder with my Sage Ice Cream Maker?
- S
  sallenSep 5, 2025
  Remove ice cream from ice cream bowl, place in another air-tight container, and place in freezer for a further 1–2 hours or until desired hardness is achieved.
R
robinbaileySep 2, 2025
Why won't the lid lock into position on my Sage Smart Scoop BCI600 Ice Cream Maker?
- V
  Vicki CollinsSep 3, 2025
  Make sure the handle of the bowl sits within the grooves and the paddle is inserted properly.

Summary

Features

Automatic Mode

Churns and freezes ingredients to the selected consistency using one of four pre-set functions.

Manual Mode

Allows manual setting of time for pre-timed recipes.

Preset Functions

Offers four pre-set functions: sorbet, frozen yogurt, gelato, or ice cream.

Pre-Cool

Cools the machine to -10 to -30°C before churning, reducing preparation time.

Keep Cool

Maintains dessert consistency for up to 3 hours after churning.

Child Lock

Locks controls to prevent accidental changes. Press and hold HOLD to activate/deactivate.

Add Mix-Ins

Notifies when to add extra ingredients like chocolate chips or fruit.

Sound

Allows adjustment of alert beeper volume (loud, soft, or mute).

Components

Anodised Ice Cream Bowl

The anodised ice cream bowl, not dishwasher safe.

Paddle

The paddle for churning the ice cream mixture.

Start;Pause Button

Button to start or pause the churning process.

Pre-Cool Function

Button to activate the pre-cooling mode.

Keep Cool Function

Button to activate the keep cool function.

Auto Timer;Hardness Selection Dial

Dial to select dessert type and desired hardness.

Temp;Units Button

Button to toggle between Celsius and Fahrenheit.

Bowl Chamber

The compartment where the ice cream bowl is placed.

Smart Scoop Display

LCD Control Display

The main display screen showing operation status and information.

Hardness Selection Bar

Visual indicator for selecting dessert hardness.

Progress Indicator Bar

Shows the progress of the churning process.

Keep Cool Indicator

Indicates the Keep Cool function is active.

Pre-Cooling Indicator

Indicates the pre-cooling phase is active.

Press Start Indicator

Flashes to prompt pressing Start after pre-cooling.

Remove Blade Indicator

Indicates the dessert is ready and the blade can be removed.

Accessories

Paddle

The mixing paddle that churns the ingredients.

Functions

Machine Preparation

Remove and clean all parts and accessories before initial operation.

Initial Start Up

Steps to follow for the first time use, including component placement.

Pre-Cooling Process

Lowers machine temperature to reduce dessert preparation time.

Care and Cleaning

Cleaning Stainless Steel Housing

How to clean the exterior stainless steel housing and LCD screen.

Cleaning Ice Cream Bowl

Instructions for washing the ice cream bowl with warm soapy water.

Cleaning the Paddle

Method for washing the paddle and using the brush for cleaning.

Cleaning the Lid

Guidance on cleaning the lid using warm soapy water.

Storage Instructions

Recommended way to store the appliance in an upright position.

This document describes the Sage Smart Scoop ice cream machine, models BCI600/SCI600, a household appliance designed for making various frozen desserts. It emphasizes safety, functionality, and maintenance for optimal performance and longevity.

Function Description

The Sage Smart Scoop is an automatic ice cream machine that churns and freezes ingredients to a desired consistency. It features a built-in compressor, eliminating the need to pre-freeze the bowl, and offers several pre-set functions for different types of frozen desserts.

Automatic Mode: This mode allows users to select from four pre-set functions: Sorbet, Frozen Yogurt, Gelato, or Ice Cream. The machine automatically churns and freezes the ingredients until the selected consistency is achieved, indicated by an audible beep.
Manual Mode: For custom recipes or specific timing requirements, the machine can be set to a manual timer, allowing users to control the churning duration.
Pre-Cool Function: This optional feature pre-cools the machine's cooling chamber to approximately -10°C to -30°C before ingredients are added. This reduces the overall freezing time and helps achieve a denser, creamier consistency, particularly beneficial for gelato. The machine will indicate when it's ready to start churning after pre-cooling.
Keep Cool Function: Once the desired dessert consistency is reached, the Keep Cool mode activates to prevent the mixture from melting for up to 3 hours. In this mode, the compressor operates intermittently to maintain the dessert's consistency.
Add Mix-Ins: The machine features a flip-back lid that allows for easy addition of mix-ins such as chocolate chips, fresh fruit, or flavorings during the churning process. The machine will beep and display "ADD MIX-INS" to prompt the user when it's time to incorporate these additions.
Sound Settings: The ice cream machine includes an alert beeper to signal when the ice cream is ready. This alert can be adjusted to loud, soft, or mute settings according to user preference.
Child Lock: For safety, the appliance is equipped with a child lock feature. It can be activated or deactivated by pressing and holding the "HOLD" button for 2 seconds.

Usage Features

The Sage Smart Scoop is designed for user-friendly operation with clear controls and indicators.

Initial Setup: Before first use, all packaging materials, labels, and protective covers must be removed. The lid, ice cream bowl, and paddle should be cleaned with warm soapy water and thoroughly dried. The unit should be placed in an upright position for 12 hours after transit to ensure proper compressor performance.
Ingredient Placement: Ingredients should always be placed directly into the anodized ice cream bowl, not into the ice cream chamber itself. The paddle is placed inside the bowl before adding ingredients.
Bowl Positioning: The ice cream bowl is inserted into the bowl chamber, aligning its handle hinge with the two grooves in the chamber. It's crucial that both the bowl chamber and the exterior of the ice cream bowl are completely dry before insertion.
Lid Locking: The lid is secured by aligning its handle with the alignment graphic and rotating it clockwise into the "LOCK" position.
Operation: After turning on the machine with the POWER button, the user selects the desired dessert hardness using the auto timer/hardness selection dial. Pressing the START/PAUSE button initiates the churning process, and the elapsed time is displayed on the LCD.
Hardness Selection: The auto timer/hardness selection dial allows users to adjust the desired hardness for their dessert, rotating left for softer textures and right for harder textures.
Temperature Units: The TEMP/UNITS button allows toggling between Celsius and Fahrenheit display for temperature readings.
Troubleshooting: The manual provides solutions for common issues such as the ice cream not freezing, the paddle not moving, the lid not locking, or the dessert being too icy or too hard. It also advises on when to add mix-ins to prevent disintegration.

Maintenance Features

Proper cleaning and storage are essential for maintaining the appliance's performance and hygiene.

Cleaning the Stainless Steel Housing: The exterior housing and LCD screen should be wiped with a soft, damp cloth. Abrasive cleansers, metal scouring pads, or dry paper towels should not be used on the LCD screen to prevent scratches. The housing should never be immersed in water or placed in a dishwasher, and care should be taken to prevent liquids from seeping under buttons or the LCD screen.
Cleaning the Ice Cream Bowl: The anodized ice cream bowl should be filled halfway with warm soapy water and allowed to stand for 10-20 minutes. A non-abrasive liquid cleanser or mild spray solution can be used. The ice cream bowl is NOT dishwasher safe.
Cleaning the Paddle: The paddle should be washed with warm soapy water. The supplied bottle brush can be inserted into the central part of the paddle to thoroughly clean out any ice cream residue. The paddle is dishwasher safe on the top rack only.
Cleaning the Lid: The lid can be cleaned with warm soapy water and a soft sponge. Abrasive cleansers or metal scouring pads should be avoided. The lid is dishwasher safe on the top rack only.
Cleaning the Ice Cream Chamber: The interior ice cream chamber should be at room temperature before cleaning. It can be wiped out with soapy water and a soft, damp cloth. Any spills of cream, milk, or chocolate in the chamber should be carefully removed with a soft, damp cloth. All surfaces must be thoroughly dry before reassembling the machine or inserting the power plug.
Storage: The appliance should be stored in an upright and level position on its support legs. Nothing should be stored on top of the ice cream machine.
Defrosting: In case of spillage into the chamber, the machine should be turned off and allowed to stand for 10-20 minutes to defrost the ice cream before removing the bowl and wiping the chamber. Mechanical devices or other means to accelerate defrosting, other than those recommended by the manufacturer, should not be used.
Refrigerant Circuit: Users are warned not to damage the refrigerant circuit.

The document also includes important safeguards, such as ensuring the electricity supply matches the appliance's label, proper grounding, and keeping the appliance out of reach of children. It advises against using the appliance for anything other than food/beverage preparation and recommends consulting an electrician for professional advice regarding safety switches.