Salamander CT FORCE series

Questions and Answers

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denise06Jul 27, 2025
Why won't my Salamander CT FORCE start?
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  Shaun GarnerJul 27, 2025
  If your Salamander Water Pump won't start, several factors could be at play. First, check for sufficient gravity flow and ensure the installation isn't in a negative head. Blocked inlet filters can also prevent the pump from starting, so inspect and clear them, ensuring a minimum flow rate of 2l/min on both hot and cold. Verify that the inlet/outlet connections are correctly plumbed and all valves are open. Examine the power supply, fuse, and circuit breaker for any electrical issues. Additionally, debris under the flow switch or a sticking float in the outlet can hinder starting, so remove outlet hoses to check the flow switch position and clear any debris in the outlet area. If the flow switch malfunctions, it is recommended to contact the Technical Advice Line.
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Katherine LoweAug 6, 2025
What to do if my Salamander Water Pump is leaking?
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  Sarah MorrisAug 6, 2025
  If your Salamander Water Pump is leaking, it could be due to several reasons. The pump might be exposed to mains water pressure, in which case you should fit a break cistern or remove it from the mains supply. Chemical damage can also cause leaks, so ensure the pump hasn't come into contact with chemical substances like solder flux. Excessive temperature exposure is another potential cause; check if effective temperature control is fitted, such as a cylinder stat or HWS/TMV valve. If you're unsure about the leak's source, verify that it isn't coming from a fitting in the pipework above the pump.
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Francis SandovalAug 11, 2025
How to reduce noise from my Salamander CT FORCE Water Pump?
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  Patricia RyanAug 11, 2025
  If your Salamander Water Pump is noisy, it could be due to several factors. Air in the system can cause noise. Ensure rubber feet are fitted to the pump to prevent it from vibrating on the surface. Additionally, AV couplers causing vibration can contribute to the noise; ensure that all AV couplers are straight and not bent or distorted.
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Cynthia BrownAug 16, 2025
Why does my Salamander Water Pump start when all outlets are closed?
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  Kimberly PattersonAug 16, 2025
  If your Salamander Water Pump starts with all outlets closed, it may be due to a leak in the system; check for leaks. Alternatively, an outlet may be open; ensure all outlets are fully closed or capped, meaning there should be no dead legs in the pipework.
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Hunter JonesAug 21, 2025
Why is my Salamander CT FORCE above the hot cylinder noisy?
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  sharonowensAug 21, 2025
  If pumps above a hot cylinder become noisy or experience low pressure during use, it could be due to aeration or water starvation. An essex flange may be required for the hot connection to the cylinder. Also, ensure the pump is a minimum of 600mm below the cold water tank.
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Teresa EdwardsOct 31, 2025
How to fix reduced flow in my Salamander CT FORCE Water Pump?
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  heather21Oct 31, 2025
  Reduced or intermittent flow in your Salamander Water Pump can stem from several issues. Ensure the correct anti-aeration flange is fitted. Insufficient gravity flow can also cause this problem. Check and clear blocked inlet filters, making sure both filters and the shower head are free from debris. Couplers restricting flow can also be a culprit; ensure all AV couplers are straight and not bent or distorted. Air in the system might be the cause, so run the system on full hot with the pump switched off for several minutes, verify the cold water storage is correct, ensure the cold water refill rate is adequate, and check that vents are fitted as instructed. Confirm the pump size is appropriate for the system. Lastly, a hot temperature set too high can lead to reduced flow; reduce the cylind...

Summary

Important - Read This First!

Pre-installation Checklist

Pre-installation Dos

Key guidelines to follow before installing the pump, covering pipework, ventilation, frost protection, etc.

Pre-installation Donts

Crucial prohibitions to avoid during installation, such as connecting to mains or using specific fittings.

Product Description

Installation Instructions

Step 1: Pump Location

Guidance on selecting the optimal and safe location for pump installation.

Step 2: Connecting the Pump

Detailed instructions for correctly connecting the pump's inlet and outlet.

Step 3: Electrical Installation

Instructions for safe and compliant electrical connection of the pump.

Negative Head Systems

Helpful PumpWise Guidelines

Cold Water Supplies and Storage

Advice on ensuring adequate cold water storage and preventing aeration issues.

Water Starvation Protection

Information on using a Water Starvation Protection unit for specific system types.

Approved Flanges for Cylinders

Details on recommended flanges for connecting pumps to hot water cylinders.

Water Hammer Protection

Methods to prevent or cushion water hammer effects in pipework systems.

Pump Hunting Protection

Measures to prevent the pump from cycling on and off intermittently.

Stored Hot Water Temperature

Guidelines and recommendations for managing stored hot water temperatures.

General Specifications - CT FORCE

Applications

Details the intended uses and applications for Salamander pumps.

Anti-Vibration Couplers

Information regarding the use and handling of anti-vibration couplers.

Mechanical Seals

Explanation of mechanical seals and maintenance for pump longevity.

Initiation

Describes the automatic operation and flow requirements for pump initiation.

Pump Noise

Information on pump noise levels and installation factors to minimize it.

Standards and Approvals

Lists the safety standards and product approvals achieved by the pumps.

General Specifications - CT Xtra & CT Bathroom

Applications

Details the intended uses and applications for CT Xtra and CT Bathroom pumps.

Anti-Vibration Couplers

Information regarding the use and handling of anti-vibration couplers.

Mechanical Seals

Explanation of mechanical seals and maintenance for pump longevity.

Initiation

Describes the automatic operation and flow requirements for pump initiation.

Pump Noise

Information on pump noise levels and installation factors to minimize it.

Standards and Approvals

Lists the safety standards and product approvals achieved by the pumps.

Technical Specifications - CT Force

Technical Specifications - CT Xtra

Technical Specifications - CT Xtra H & HU, CT Bathroom B & BU

Trouble Shooting

Salamander Pump Wise

Pump Wise Service

Information on the services provided by Salamander Pump Wise for customer support.

Safety in Operation

Important safety precautions for operating the appliance, especially regarding children.

Warranty

Warranty Terms

Details the scope and conditions of the Salamander pump warranty.

Warranty Period

Specifies the warranty duration for different pump models and conditions.