Samsung 6400 - More help; Tech Support and Chat; Remote Support

More
help
REQUIRE ASSISTANCE
WITH YOUR
PRODUCT?
Purchase any Samsung
lV
and you'll
enjoy the convenience
of
Samsung
Service.
If you require any assistance with
your
T\1,
first try any
of
Samsung's
helpful
support options
listed
here.
Troubleshooting
..
.,..
For more quick
solutions
to
common
issues, see Troubleshooting and
Maintenance
in
the user's
manual.
Built-in user manual
~£•
On
the Sam sung Smart
Control,
press the
KEYPAD
button, and then
select
e-Manual
on the On-Screen
Remote.
You
can
also select
Support
>
e-Manual
in
the
lV's
menu.
Scan
the QR code to view our
helpful How-to Videos
Scan this with your
smart phone
to
see
helpful
videos.
Tech Support and Chat
•
www.samsung.com/support
Remote Support
· Samsung Remote Support service
offers you one-on-one support with
a Samsung Technician
who
can
remotely
diagnose your
lV.
For Remote Support:
·, Call
the Samsung Contact Center
at 1-800-SAMSUNG and ask for
remote support.
~:
Open the menu on your
lV
and
go
to
the
Support
section.
j
Select
Remote Management,
and
then read and agree
to
the service
agreements. When the
PIN
screen
appears, provide the
PIN
number
to
the agent.
4
The agent accesses your
T\1.
If
you experience issues,
please
do
not take the
lV
back
to
the store.
In
the United States
of
America,
call
us at 1-800-SAMSUNG (1-800-726-7864)
or
visit us at www.samsung.com
or
www.samsung.com/spsn for support and warranty
service.