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Appendix
Problem Solution
Odours permeate
in the room
during operation.
• Check whether the air conditioner is running
in a smoky area. Ventilate the room or operate
the air conditioner in the Fan mode for 3 to 4
hours. (There are no components used in the
air conditioner that emit a strong odour.)
• Check whether the drains are clean. Clean them
regularly.
An error is
indicated.
• If the indoor unit indicator blinks, contact the
nearest service centre. Be sure to pass the
error code to the service centre.
Noise is
generated.
• When refrigerant flow changes, noise may be
generated, depending on the status of the air
conditioner. This is a normal operation.
'Excessive Noise
is Generated'
and ‘Reduced
Performance'
• If excessive/irregular noise is generated in
conjunction with reduced product performance,
please refer to your service engineer to ensure
the product is operating correctly.
Smoke is
generated from
the outdoor unit.
• If may not be a fire but it can be a steam
generated from the outdoor heat exchanger
while the defrost function is running in the
Heat mode in winter.
Water drops
from the pipe
connections of
the outdoor unit.
• Condensation may develop when the ambient
temperature changes excessively. This is a
normal operation.
Troubleshooting
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