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Samsung BCE1197 - Troubleshooting Guide; Using the Scanner Function; Scanner Operation and Tips

Samsung BCE1197
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What to Do if You are in Doubt or You have a Problem
Becoming familiar with a new appliance always takes a little time. If you
have any of the problems listed below, try the solutions given. They may
save you the time and inconvenience of an unnecessary service call.
The following are normal occurrences.
Condensation inside the oven
Air flow around the door and outer casing
Light reflection around the door and outer casing
Steam escaping from around the door or vents
The food is not cooked at all
Has the timer been set correctly, and the
Start/Scan On
function pressed?
Is the door close?
The electric circuit may have been overloaded, and may have caused the fuse to
have blown.
The food is either overcooked or undercooked
Was the appropriate cooking length set for the type of food?
Was an appropriate power level chosen?
Sparking occurs in the oven
This is known as arcing and can be caused by
A dish with metal trimmings
A fork or other metal utensil inside the oven
Aluminium foil being too close to the oven walls
(NB foil can be used to cover food - do not allow to get too close to oven wall)
The oven causes interference with radios or televisions
Slight interference may be observed on televisions or radios when the oven is
operating. This is normal.
* Solution: Install the oven away from televisions, radios and aerials.
If interference is detected by the oven’s microprocessor, the display may be reset.
* Solution: Disconnect the power plug and reconnect it. Reset the time.
“ERROR” message
Scan error
LCD : SCAN OFF - Er
PRESS “STOP“
Not complete fast preheart in 30min
LCD : PREHEATING - Er
PRESS “STOP“
Sensor open
LCD1 : SENSOR OPEN - Er
LCD2 : PRESS “STOP
Sensor short
LCD1 : SENSOR SHORT - Er
LCD2 : PRESS “STOP
If the above guidelines do not enable you to solve the problem, then
contact your local Samsung customer service centre.
Please have the following information read;
The model and serial numbers, normally printed on the rear of
the oven
Your warranty details
A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
How to Scan
Recommend to Scan
To scan, the best way is to place smartcode horizontally or vertically
againts the scanner.
Fail to Scan
Keep the scanner window clean.
(Remove dust particles and check scratches)
Check the range of DOF (within 20mm away from Scanner) and scan
again.
Call a serviceman if it continuously fails to scan 5 times as the above
.Precaution in handling
Dust particles on the scanner window may cause a scanner to malfunction.
Scratches on the scanner window may cause a scanner to malfunction so
attention is required.
1. Press the Start/Scan On button.
Result: The Chilled/Frozen, Quantity and Pause/
Cancel button are lit for 20 seconds.
LCD : SCANNING
(The indicator in LCD will scroll)
Remove sleeve from the meal.(of applicable)
Find the SmardCode on the ready meal pack.
2.
Place SmartCode against the scanner.
3.
After 2 ~ 3 seconds, oven will beep to confirm SmartCode
has been read.
4.
Follow instructions on Oven display.
scanner
ijlXX`^l|TWZWZ]hniWXUGGwG_GG{SGtGZSGYWW\GG_a\`Ght

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