Want to know how to disassemble or troubleshoot the UN9000 LED?
Maybe you don’t know how because you just started as a Samsung servicer. Or maybe you just hired a new technician
and you want the tech to get up to speed fast. In either case, Product Support has started a video how-to library covering
2010 product and has uploaded videos to SPSTV just for you. We started with the UN9000 due to its unusual configura-
tion. Shortly, we will be adding the PDP models. And of course, there are the 2010 TV product basic videos already up-
loaded that you can view at your convenience.
To Log In
To log in, go to www.samsungsupport.com/spsntv/. On the login screen enter:
Username: samsungvd
Password: samsung83
After you have logged in, this is what the screen will look like:
Page 4
Volume 4, Issue 11 Consumer Electronics Newsletter Samsung Tech Talk
Samsung Product Support TV—Videos for You
Scott Whitman and Adam Vogel
Manager—Product Support, Product Support Specialist
Past shows you can view.
Viewing Area