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Samsung C24F390FH series User Manual

Samsung C24F390FH series
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USER MANUAL
C22F390FH* C22F392FH* C24F390FH* C24F392FH* C24F394FH* C24F396FH* C24F399FH*
C27F390FH* C27F391FH* C27F396FH* C27F397FH* C27F398FW* C32F391FW* C32F395FW* C32F397FW*
Curved Monitor
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged if either
(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
(b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home visit is carried out.

Table of Contents

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Samsung C24F390FH series Specifications

General IconGeneral
Colorblack
Screen Typeled
Tiltableyes
Wall Mount75mm x 75mm
Touch Screenno
Webcamno
OS Compatibilitywindows, mac
Screen Size24 inches
Panel Typeva
Aspect Ratio16:9
Resolution1920 x 1080
Native Resolution1920 x 1080
Refresh Rate60hz
Horizontal Viewing Angle178 degrees
Vertical Viewing Angle178 degrees
Response Time4 milliseconds
Brightness250 candela per square meter
Contrast Ratio3000:1
Synchronizationfreesync (amd adaptive sync)
HDRno
Built-In Speakersno
HDMI Ports1
VGA Ports1
Headphones Outputyes
Voice Assistantno
Power Saving Mode0.3 watts
Power Consumption25 watts
Depth with Stand8.1 inches
Height with Stand16.68 inches
Width with Stand21.6 inches
Depth without Stand3.24 inches
Height without Stand12.84 inches
Net Weight without Stand7.3 pounds

Summary

Before Using the Product

Securing Installation Space

Ensure adequate space around the monitor for ventilation to prevent overheating and damage.

Storage Precautions

Guidance on storing the monitor to prevent damage, especially regarding humidity and physical contact.

Safety Precautions

Cleaning Procedures

Instructions for safely cleaning the monitor screen and exterior using soft cloths and appropriate agents.

Electrical Safety Guidelines

Warnings and precautions regarding the use of power cords, plugs, sockets, and electrical connections.

Installation Warnings and Cautions

Product Placement and Stability

Critical warnings about product placement, ventilation, stability, and avoiding heat sources or children's reach.

Operation Safety Warnings

High Voltage and Handling Precautions

Warnings about high voltage, disassembly, moving the product, electrical shock hazards, and keeping objects away.

Screen and Accessory Handling Cautions

Screen Care and Eye Strain Prevention

Precautions for preventing screen damage like burn-in, handling hot screens, and eye strain.

Accessory and Adapter Handling

Guidelines for handling accessories like headphones and small parts, and adapter placement.

Chapter 02 Preparations

Monitor Parts Overview

Identification of the product's main components and their functions, like the JOG button and Power LED.

Control Panel and Indicators

Overview of the monitor's control panel elements, including the JOG button and Power LED indicators.

Direct Key Operation Guide

Analog Mode Shortcuts

Explanation of shortcut button functions when the monitor is in Analog mode for adjustments.

HDMI/DisplayPort Mode Shortcuts

Explanation of shortcut button functions when the monitor is in HDMI or DisplayPort mode.

Function Key Guide Details

Key Guide Icons and Descriptions

Description of icons used in the Function Key Guide and their corresponding actions and functions.

JOG Button Functionality

Non-Signal Mode JOG Controls

Describes JOG button functions when the monitor is in power saving or non-signal mode.

Main Menu Navigation

Details on how to navigate and use the JOG button within the monitor's main menu options.

Adjusting Picture Settings

Brightness, Contrast, and Sharpness

How to adjust brightness, contrast, and sharpness, and their availability under different modes.

Volume Control

How to adjust the monitor's volume and the availability of this function in HDMI/DisplayPort mode.

Rear Panel Ports

Port Identification and Function

Identification and description of various ports on the monitor's rear, including HDMI, RGB, DP, and audio output.

Product Tilt Adjustment

Tilt Angle Guidance

Instructions on how to adjust the monitor's tilt angle and precautions to take during adjustment.

Anti-theft Lock Installation

Securing the Monitor

Steps on how to attach and lock an anti-theft device to the monitor for security.

Monitor Moving Precautions

Safe Handling During Transport

Guidelines on how to properly hold and move the monitor to avoid screen pressure and damage.

Wall Mount Installation Guide

VESA Mount Kit Specifications

Technical specifications for VESA-compliant wall mount kits, including screw dimensions and compatibility.

Attaching Monitor Stand (Models 1)

Stand Assembly Steps

Step-by-step guide for attaching the monitor stand for specific model series.

Attaching Monitor Stand (Models 2)

Stand Assembly for Other Models

Instructions for assembling and attaching the monitor stand for a different series of models.

Removing Monitor Stand (Models 1)

Stand Detachment Procedure

Step-by-step instructions on how to safely detach the monitor stand from the product.

Removing Monitor Stand (Models 2)

Stand Removal for Other Models

Detailed steps for removing the monitor stand for specific model variations.

Chapter 03 Connecting Devices

Pre-connection Checks

Essential checks and precautions to take before connecting external source devices to the monitor.

Connecting to a PC

Guidance on connecting a PC to the monitor using various cable types like D-SUB.

Video Input Connections

HDMI and HDMI-DVI Cable Use

Instructions for connecting the monitor to a PC or source device using HDMI or HDMI-DVI cables.

DisplayPort (DP) Cable Use

Guidelines for connecting the monitor to a PC using a DisplayPort (DP) cable.

Audio Output Connection

Connecting Headphones

How to connect headphones to the monitor for audio output, noting limitations with certain cable types.

Power Connection Guide

Connecting to Power Source

Step-by-step instructions for connecting the monitor to the power adapter and power outlet.

Ergonomics and Driver Setup

Correct Posture for Use

Recommendations for maintaining correct posture while using the monitor for comfort and health.

Driver Installation and Resolution

Instructions for installing drivers and setting the optimal display resolution for the monitor.

Chapter 04 Screen Setup

SAMSUNG MAGIC Bright Feature

Explanation of MAGIC Bright for optimizing picture quality in different environments and modes.

Picture Adjustment Settings

Brightness, Contrast, and Sharpness

How to adjust brightness, contrast, and sharpness, and their availability under different modes.

Color Tone and Gamma Settings

Options for adjusting color saturation, tone, and gamma for optimal picture quality.

Advanced Picture and Gaming Features

MAGIC Upscale and Eye Saver Mode

Using MAGIC Upscale for picture enhancement and Eye Saver Mode for eye comfort.

Game Mode and Response Time

Configuring settings for gaming and adjusting panel response rate for better video.

Screen Display Adjustments

Picture Size and Aspect Ratio

How to change the picture size (Auto, Wide, 4:3, 16:9, Screen Fit) for PC and AV modes.

Screen Position and Frequency

Adjusting horizontal/vertical position and screen frequency for optimal display.

Chapter 05 OSD Settings

OSD Transparency and Position

Setting the transparency and position of the on-screen display menu windows.

OSD Language and Display Time

Selecting the language and setting the duration for the on-screen display menu.

Chapter 06 Setup and Reset

FreeSync Technology

Explanation of FreeSync technology for eliminating screen tearing and lag during gameplay.

FreeSync Configuration

AMD Graphics Card Compatibility

Lists AMD graphics cards supporting FreeSync and how to enable the feature.

Power Saving and Input Management

Eco Saving Plus and Off Timer

Using Eco Saving Plus for energy reduction and Off Timer for automatic power-off.

Source Detection and Key Repeat

Managing input signals and controlling button response rates.

Product Indicators and Reset

Power LED and System Information

Configuring the power LED and viewing system information like input source and resolution.

Factory Reset Procedure

Restoring all product settings to their default factory configurations.

Chapter 07 Software Installation

Easy Setting Box Software

Information about the Easy Setting Box software for partitioning monitor sections and its installation.

Easy Setting Box System Requirements

Specifies the operating system and hardware requirements for installing the Easy Setting Box software.

Chapter 08 Troubleshooting Guide

Pre-Contacting Service Checks

Steps to test the product before contacting customer service for troubleshooting.

PC Installation and Screen Issues

Troubleshooting steps for PC connection issues, screen switching, and blank spaces.

Troubleshooting Display and Sound Problems

Resolution and Image Quality Issues

Solutions for resolution errors, distorted images, blurriness, instability, and color problems.

No Sound or Choppy Audio

Troubleshooting steps for no sound or low volume, including checking connections and cable types.

Q & A for Monitor Settings

Changing Refresh Rate and Resolution

Instructions on changing frequency and resolution via PC settings for different Windows versions.

Configuring Power-Saving Mode

Steps to configure power-saving modes on Windows PCs through Control Panel or BIOS settings.

Chapter 09 Specifications

General Product Specifications

General specifications including model names, size, display area, pixel pitch, power supply, and connectors.

Product Features and Compliance

Plug-and-Play and Pixel Information

Information about Plug-and-Play installation and pixel characteristics, noting manufacturing tolerances.

Energy Labeling and Registration

Information on accessing EPREL registration and energy labelling for product compliance in Europe and Turkey.

Standard Signal Mode Table

Signal Compatibility Overview

Details on horizontal/vertical frequencies, resolutions, and sync polarity for signal compatibility.

Resolution and Frequency Chart

Table listing various resolutions, frequencies, pixel clock, and sync polarity for signal compatibility.

Signal Mode Details

Horizontal and Vertical Frequency

Explanation of horizontal frequency measurement and vertical frequency (refresh rate) for displaying natural pictures.

Chapter 10 Appendix

Service Responsibility and Non-Defects

Conditions for paid service and situations considered non-defects, like cleaning or environmental factors.

Customer Fault Damage and Other Issues

Categories of damage caused by customer fault, natural disasters, or consumable component use.

WEEE and Product Disposal

Correct Disposal of Electronic Equipment

Guidelines for the proper disposal and recycling of electronic waste to prevent environmental harm.

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