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Samsung CLP-310N User Manual

Samsung CLP-310N
172 pages
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Color Laser Printer
CLP-315/XAZ
SERVICE
Manual
Samsung Color Laser Printer The keynote of Product
The smallest / The lowest noise
High Quality Muti-path CLBP
- Model : CLP-31x series
- Speed(Color/Mono) : 4/16 ppm(A4). 4/17ppm(Let)
- Printing resolution : Max. 2,400 x 600 dpi
- Emulation : SPL-C
- Memory : 32 MB (Network model : 32MB )
- Processor : 360MHz
- Interface : IEEE 802.3,Ethernet(10/100Mbps)
Wireless: Not Supported
- Toner Cartridge :
1.5K Toner(K), 1K toner(C, M, Y each)
- Printer Life : 100,000 pages
Monthly Max. Duty : 20,000 pages/month
Basic Model : CLP-310N,CLP-315
CLP-310N

Table of Contents

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Samsung CLP-310N Specifications

General IconGeneral
ColorYes
Duplex printingNo
Print technologyLaser
Maximum resolution2400 x 600 DPI
Time to first page (black, normal)14 s
Time to first page (color, normal)26 s
Print speed (black, normal quality, A4/US Letter)16 ppm
Print speed (color, normal quality, A4/US Letter)4 ppm
Internal memory32 MB
Maximum internal memory- MB
Sound pressure level (printing)47 dB
Total input capacity150 sheets
Total output capacity100 sheets
Networking featuresEthernet 10 /100 Base TX
Compatible operating systemsWindows 2000/ XP/ 2003/ Vista Linux OS Mac OS X 10.3 - 10.5
Maximum duty cycle20000 pages per month
Maximum print size216 x 356 mm
Paper tray media typesEnvelopes, Glossy paper, Labels, Recycled paper, Transparencies
ISO A-series sizes (A0...A9)A4, A5
Maximum ISO A-series paper sizeA4
Power consumption (printing)- W
Display-
Weight and Dimensions IconWeight and Dimensions
Dimensions (WxDxH)388 x 313 x 243 mm

Summary

Precautions

1.1 Safety Warning

General safety guidelines for service engineers and users regarding high voltages, lasers, and replacement parts.

1.2 Caution for safety

Important safety precautions related to toxic materials, electric shock, and fire hazards.

1.2.3 Handling Precautions

Guidelines for safely handling the printer, avoiding injury, and preventing damage.

1.2.4 Assembly / Disassembly Precautions

Precautions for disassembling and reassembling printer components, including handling sensitive parts like the OPC drum.

1.2.5 Disregarding this warning may cause bodily injury

Warnings about high temperatures and rotating parts, and guidelines for moving the printer safely.

1.3 ESD Precautions

Procedures to prevent damage to sensitive electronic components from static electricity.

Product spec and feature

2.1 Product Specifications

Detailed specifications of the printer, including model, speed, resolution, and memory.

2.1.1 Product Overview

An overview of the printer's features, specifications, and color options.

2.1.2 Prouduct Specification

Detailed technical specifications of the printer's general print engine.

2.1.2.2 Controller & S/W

Details about the printer's controller, software, and driver features.

2.1.2.7 Environment

Specifications for the printer's operating environment, including power, noise, temperature, and humidity.

2.1.2.8 Accessory

List of accessories included with the printer, such as setup guides, cables, and toner cartridges.

2.1.2.3 Interface

Details on the printer's interfaces, including parallel, USB, network, and user interface elements.

2.1.2.4 Paper Handling

Information on the printer's paper handling capabilities, including capacity, output, duplex, and paper size.

2.1.2.5 Consumables

Details about the printer's consumables, including toner cartridges, imaging units, and waste toner.

2.1.2.6 Reliability & Service

Information on printer reliability, including monthly duty, SET life cycle, MTBF, and system requirements.

2.1.3 Model Comparison Table

Comparison table of the printer's specifications against other Samsung and HP models.

System Overview

2.2.1 System Structure

Overview of the printer's system structure, detailing the main components and their arrangement.

2.2.1.1 Main Parts of System

Detailed illustration and description of the main mechanical and electrical parts of the printer.

2.2.1.2 EP Process

Explanation of the Electro-photographic (EP) process used in the printer for image formation.

2.2.2 Main PBA Description

Description of the Main Printed Board Assembly (PBA) and identification of its key components.

2.2.2.3 Main PBA Description

Detailed description of the main Printed Circuit Board (PBA) and its controller ICs.

2.2.2.4 SMPS(Switching Mode Power Supply) PBA

Description of the SMPS (Switching Mode Power Supply) PBA, including AC input and rated output power.

2.2.2.5 HVPS(High Voltage Power Supply) PBA

Description of the HVPS (High Voltage Power Supply) PBA, detailing its voltage outputs for various printer functions.

2.2.3 CRUM

Explanation of the CRUM (Customer Replaceable Unit Monitor) system for tracking consumables and their life.

S/W Structure and Descriptions

2.3.1 Architecture

Overview of the software architecture, showing the interaction between Printer Driver, Language Monitor, and Status Monitor.

2.3.4 Network Interface

Details on the printer's network interface, including its role in communication with the status monitor and printer server.

2.3.6 System F/W Flow

Flowchart illustrating the printer's firmware (F/W) process, from sensor input to output.

2.3.7 Alarm Shortage

Information on alarm conditions related to toner and transfer belt, and their corresponding actions.

2.3.8 Error status

List and explanation of various error statuses the printer can report, including paper jams and cover errors.

2.3.9 CRUM Overview

Overview of the CRUM system, its function, and the information it stores about consumables.

2.3.10 FW Upgrade

Procedure for upgrading the printer's firmware (F/W) via USB or network connection.

Disassembly and Reassembly

3.1 Precautions when replacing parts

General precautions for replacing printer parts, including using genuine parts and handling PBAs.

3.2 Parts for Maintenance and Repair

List of parts with limited life and their replacement intervals, including toner, fuser, and transfer unit.

3.3 Information Related to Disassembly and Assembly

Information on special service parts that should not be disassembled, like LSU and ITB units.

3.3.2 Screws used in the printer

Table listing screws used in the printer, their SEC codes, locations, and quantities for reassembly.

Harness Connection table

Table detailing harness connections between main board and various units, including PIN and SEC Code.

3.4 Disassembly Procedure

Step-by-step procedure for removing the printer's covers, including front and top covers.

3.4.1 Cover

Procedure for removing the printer's front and top covers.

3.4.2 ITB

Procedure for removing the ITB (Image Transfer Belt) unit from the printer.

3.4.3 Fuser

Procedure for removing the fuser unit, with a caution about its high temperature.

3.4.4 HVPS board

Procedure for removing the HVPS (High Voltage Power Supply) board.

3.4.5 Main PBA

Procedure for removing the Main Printed Board Assembly (PBA).

3.4.6 SMPS board

Procedure for removing the SMPS (Switching Mode Power Supply) board.

3.4.7 LSU Unit

Procedure for removing the LSU (Laser Scanning Unit).

3.4.8 Holder Pad

Procedure for removing the Holder Pad assembly.

3.4.9 Transfer Unit

Procedure for removing the Transfer Unit.

3.4.10 OPE PBA

Procedure for removing the OPE (Operator Panel) Printed Board Assembly.

3.4.11 Pick up roller

Procedure for removing the pick-up roller assembly and rubber.

Alignment & Troubleshooting

4.1 Alignment and Adjustments

Information on printer alignment, adjustments, and maintenance procedures.

4.1.2 Function

Details on the printer's functions, including KEY and LED operations.

4.1.2.2 LED Function

Explanation of LED functions, behavior, and asserted error operations for status indication.

4.1.3 Jam Removal

Tips for avoiding paper jams and procedures for clearing paper jams from the printer.

4.1.4 Sample Pattern

Information on printing sample patterns for maintenance and diagnosing print quality issues.

4.1.4.2 Printing a Configuration Page

Procedure for printing a configuration page to view current printer settings for troubleshooting.

4.1.5 Periodic Defective Image

Troubleshooting guide for image defects that appear at regular intervals, identifying faulty rollers.

4.1.6 How to use EDC (Engine Diagnostic Control) Mode

Guide on using the Engine Diagnostic Control (EDC) mode for checking printer engine operations.

4.2 Troubleshooting

General troubleshooting steps and procedures for resolving printer issues.

4.2.1 Procedure of Checking the Symptoms

Flowchart for diagnosing printer problems based on symptoms and LED status.

4.2.2 Troubleshooting Checklist

A checklist to follow when the printer is not working properly, with suggestions for troubleshooting.

4.2.3 Solving General Printing Problems

Solutions for common printing problems, such as the printer not printing or not being selected as default.

Paper does not feed into the printer.

Troubleshooting steps when the printer fails to feed paper, checking loading and paper specifications.

A print job is extremely slow.

Troubleshooting steps for slow print jobs, checking job complexity, quality settings, and spooling.

Half the page is blank.

Troubleshooting steps when half the page is blank, checking page orientation and paper size settings.

The paper keeps jamming.

Troubleshooting steps for recurring paper jams, checking paper loading, type, and debris.

The printer prints, but the text is wrong, garbled, or incomplete.

Troubleshooting steps for printing errors where text is wrong, garbled, or incomplete.

Pages print, but are blank.

Troubleshooting steps for pages printing blank, checking toner, file content, and printer defects.

When you are using Windows 98, the illustrations print incorrectly from Adobe Illustrator.

Troubleshooting for incorrect illustration printing in Windows 98 from Adobe Illustrator.

The print quality of photos is not good. Images are not clear.

Troubleshooting steps for poor photo print quality, checking resolution and image size.

Your printer has an odd smell during initial use.

Explanation for odd smells during initial printer use, attributed to fuser oil evaporation.

4.2.4 Solving Print Quality Problems

Troubleshooting steps for common print quality issues.

1) Light or faded print

Troubleshooting steps for light or faded prints, checking toner supply and printer cleanliness.

2) Toner specks

Troubleshooting steps for toner specks on prints, checking paper type and quality.

3) Dropouts

Troubleshooting steps for dropouts in prints, checking paper condition and toner cartridge.

4) Vertical lines

Troubleshooting steps for vertical lines on prints, checking the imaging unit and printer cleanliness.

5) Color or Black background

Troubleshooting steps for color or black background issues, checking paper weight and printer environment.

6) Toner smear

Troubleshooting steps for toner smears, checking printer cleanliness, paper, and imaging unit.

7) Vertical repetitive defects

Troubleshooting steps for vertical repetitive defects, checking printer cleanliness, toner, and fusing assembly.

8) Background scatter

Troubleshooting steps for background scatter, checking paper moisture, layout, and print resolution.

9) Misformed characters

Troubleshooting steps for misformed characters, checking paper slickness and printer service needs.

10) Page skew

Troubleshooting steps for page skew, ensuring proper paper loading and guide settings.

11) Curl or wave

Troubleshooting steps for paper curl or wave, checking paper loading, quality, and tray orientation.

12) Wrinkles or creases

Troubleshooting steps for paper wrinkles or creases, checking paper loading, quality, and tray orientation.

13) Back of printouts aredirty

Troubleshooting steps for dirty printouts, checking for leaking toner and cleaning the printer.

14) Solid Color or Black pages

Troubleshooting steps for solid color or black pages, checking toner installation, cartridge, and HVPS.

15) Loose toner

Troubleshooting steps for loose toner, checking printer cleanliness, paper, and toner cartridge.

16) Character Voids

Troubleshooting steps for character voids, checking paper surface and specifications.

17) Horizontal stripes

Troubleshooting steps for horizontal stripes, checking toner installation and cartridge condition.

18) Curl

Troubleshooting steps for paper curl, checking paper loading and tray orientation.

4.2.5 Common Windows Problems

Troubleshooting common error messages and issues encountered when printing from Windows.

4.2.6 Common Macintosh Problems

Troubleshooting common printing issues specific to Macintosh operating systems and applications.

4.2.7 Common Linux Problems

Troubleshooting common printing issues specific to Linux operating systems and configurations.

4.2.8 Major Problems Trouble shooting

Troubleshooting for significant printer problems like lines, voids, and dark images.

1) Vertical Line and Band

Troubleshooting steps for vertical lines and bands on prints, checking developer and transfer rollers.

2) Vertical White Line

Troubleshooting steps for vertical white lines, checking for foreign matter in LSU and developer components.

3) Light Image

Troubleshooting steps for light images, checking developer roller, ambient temperature, and HVPS output.

4) Dark Image or black

Troubleshooting steps for dark or black images, checking charge voltage and HVPS connections.

5) Background

Troubleshooting steps for background issues, checking toner usage, paper type, and developer life.

6) JAM 0

Troubleshooting steps for Jam 0 errors, checking solenoids, pads, rollers, and sensors.

7 JAM 1

Troubleshooting steps for Jam 1 errors, checking SMPS and actuator-feed components.

8) Multi-Feeding

Troubleshooting steps for multi-feeding issues, checking solenoids, pad friction, and paper surface.

9) Not function of the gear of the fuser due to melting away

Troubleshooting steps for fuser gear malfunction due to melting, replacing fuser or main board.

10) Paper Empty

Troubleshooting steps for Paper Empty errors, checking paper sensor actuator and engine board.

11) Cover Open

Troubleshooting steps for Cover Open errors, checking hook lever, connectors, and cover switch.

12) Defective motor operation

Troubleshooting steps for defective motor operation causing paper feed issues and Jam 0.

13) No Power

Troubleshooting steps for no power issues, checking power input, SMPS output, and LED panel.

14) Vertical Line Getting Curved

Troubleshooting steps for curved vertical lines during printing, checking +24V supply to LSU.

15) LSU Error

Troubleshooting steps for LSU errors, checking for foreign matter, main controller defects, or switch harness issues.

ExplodedView and Parts

Thumbnail

Visual index of all exploded view diagrams for printer parts.

5.1 Main

Exploded view and parts list for the main internal components of the printer.

5.2 Cover Front

Exploded view and parts list for the front cover assembly of the printer.

5.3 Cover Top

Exploded view and parts list for the top cover assembly of the printer.

5.4 Rear Cover

Exploded view and parts list for the rear cover assembly of the printer.

5.5 Transfer Unit

Exploded view and parts list for the Transfer Unit.

5.6 Frame1

Exploded view and parts list for Frame1 assembly.

5.7 Frame2

Exploded view and parts list for Frame2 assembly.

5.8 Main Drive1

Exploded view and parts list for the Main Drive1 assembly.

5.9 Main Drive2

Exploded view and parts list for the Main Drive2 assembly.

5.10 Fuser Unit

Exploded view and parts list for the Fuser Unit.

5.11 Cartridge Transfer Unit

Exploded view and parts list for the Cartridge Transfer Unit.

5.12 Tank Waste Unit

Exploded view and parts list for the Tank Waste Unit.

5.13 Cassette

Exploded view and parts list for the Cassette assembly.

System Diagram

6.1 Block Diagram

Block diagram illustrating the overall system architecture and component interactions.

6.2 Connection Diagram

Diagram showing the connections between main board and various units, including pinouts.

1. Main Board <=> LSU Unit

Connection diagram between the Main Board and the LSU Unit, detailing pin assignments.

2. SMPS <=> Main board

Connection diagram between the SMPS and the Main Board, detailing pin assignments.

3. Main Board <=> HVPS

Connection diagram between the Main Board and the HVPS, detailing pin assignments.

4. HVPS Board <=> Sensor

Connection diagram between the HVPS Board and various sensors, detailing pin assignments.

5. Main Board <=> BLDC

Connection diagram between the Main Board and the BLDC motor, detailing pin assignments.

6. Main Board <=> OPC Fusible

Connection diagram between the Main Board and the OPC fusible, detailing pin assignments.

7. Main board <=> Sensor

Connection diagrams between the Main Board and various sensors, detailing pin assignments.

8. Main Board <=> Crum Joint

Connection diagrams between the Main Board and Crum Joints, detailing pin assignments.

9. Main Board <=> Actuator

Connection diagrams between the Main Board and actuators (solenoids), detailing pin assignments.

10. Main Board <=> Heater Unit

Connection diagrams between the Main Board, SMPS, and Heater Unit/Panel, detailing pin assignments.

Reference Information

7.1 Tools for Troubleshooting

List of recommended tools for performing safe and easy troubleshooting of the printer.

7.2 Acronyms and Abbreviations

Glossary of abbreviations and acronyms used throughout the service manual.

7.3 Select a location for the printer

Guidelines for selecting a suitable environment and location for printer installation.

7.4 A4 ISO 19752 Standard Pattern

Reproduction of the A4 ISO 19752 standard test pattern for print quality evaluation.

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