Samsung Galaxy A20 - Notes on Usage; For Using the Product

1

Notes on Usage

Before you start using the product, be sure to read the
"Safety Precautions" to ensure correct use.
Before you assume that the product is malfunctioning,
perform "クイック診断 (Quick diagnosis)" and "トラブル診
断 (Trouble diagnosis)" with the 故障紛失サポート (Repair
and Delivery Support) app.
 




 





Alternatively, you can also check it on the au website.
https://www.au.com/trouble-check/ (Japanese)
Please also refer to the "故障とお考えになる前に
(Troubleshooting)" from "取扱説明書(詳細版) (Full
Instruction Manual)" (Japanese) and "オンラインマニュ
アル (Online Manual)" (Japanese) available on the au
homepage.
https://www.au.com/online-manual/scv46/
(Japanese)
https://www.au.com/support/service/mobile/guide/
manual/ (Japanese)
• Communication is not possible even inside the
service area in places where the signal does
not reach (e.g. tunnels and basements). Also,
communication is sometimes not possible in poor
reception areas. Communication is sometimes
interrupted if you move into a poor reception areas
during communications.