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Settings Backup and Reset
Reset Network Settings
You can reset Wi-Fi, Mobile data, and Bluetooth
settings with Reset network settings.
1. From a Home screen, tap Apps > Settings.
2. Tap Backup and reset > Reset network settings.
3. Tap Reset settings, and confirm when prompted.
Factory Data Reset
You can reset your device to factory defaults, erasing
all data from your device.
This action permanently erases ALL data from the
device, including Google or other account settings,
system and application data and settings, downloaded
applications, as well as your music, photos, videos,
and other files. Any data stored on an external SD
card is not affected.
Note: When you sign in to a Google Account on your
device, Factory Reset Protection is activated. This
protects your device in the event it is lost or stolen.
Formore information, see “Factory Reset Protection”
on page14.
If you reset your device to factory default settings with
the Factory Reset Protection (FRP) feature turned
on, you must enter the user name and password for
a registered Google Account to regain access to
the device. You will not be able to access the device
without the correct credentials.
Warning: If you reset your Google Account password,
you must wait 72 hours after changing your password to
perform a factory data reset on your device.
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