Samsung galaxy s6 edge + - Contact Sprint for Assistance with International Service

Global Services 284
whereGSMdataserviceisofferedatsprint.com/sww.Then,followtheinstructionsbelowtoselect
theappropriatecarriernetworkonyourphone.
Access International Data Services on GSM/UMTS Networks
ToselectaGSMdataservicecarrierforaspecificcountry:
1.
Fromhome,tapApps >Settings >Mobile networks.
2. TapData roaming,andthentaptheDataON/OFFswitchbelowGSMnetworkstoenabledata
roaming.
Access Email and Data Services on Internationally on CDMA Networks
IfdataserviceisavailableonaninternationalCDMAnetwork,thenyouonlyneedtosetthephoneto
CDMA;youwillnotneedtoselectthespecificcarrier.Selectingaspecificcarrierisonlynecessary
forprovidersontheGSMnetwork.IfyourphonehasautomaticallyselectedaGSMnetworkwhile
traveling,thenyouwillneedtosetthephonetoCDMAtoaccessCDMAdataservices.(SeeEnable
GlobalRoamingMode.)Visitsprint.com/swwforalistofservicesavailableineachcountry.
Contact Sprint for Assistance with
International Service
IfyouexperienceanyissueswithvoiceordataserviceswhileoutsideoftheUnitedStates,Sprint
offerscustomersupport24hoursaday.Intheeventthatyoudoexperienceanissue,trythe
followingactions:
n Firsttrypoweringyourphoneoffandthenbackon;thiswillforceyourphonetoreregisterwith
thenetwork.
n Trymanuallyselectinganothernetwork.Informationforselectingnetworkscanbefoundinthe
phoneguide.
Ifneitheroftheseactionsresolvesyourissue,youwillneedtocontactcustomerservice(seebelow).
Whencallingtoreportanissue,thefollowinginformationwillbebeneficialintryingtoresolveyour
issueasquicklyaspossible:
n Yourwirelessphonenumber.
n Thecityandcountryyouaretravellingin.
n Anyerrormessagethatdisplaysonyourphoneorthatyouheardwhentryingtoplaceacall.
n Iftheissueiswithdata,wereyouabletoplacevoicecalls?
n Iftheissueiswithvoiceservice,wereyouabletoaccessdata?
Please call the numbers below if you need assistance:
WhileintheUnitedStates:Call1-888-226-7212.