Samsung Galaxy S7 Edge - Power on but no Operation (Freezing); 3 S;W

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Confidential
Troubleshooting
Power on but no operation (freezing)
Step
Check point
Result value
Defect point
1
Confirm the defect symptom
-
-
2
* * Analyse reasons of No-Power using the
Power & Current test jig.
PASS
Go to the step 1
Leakage Current fail
Refer to the No-power Troubleshooting
Power On Current fail
Go to the step 3
3
It’s possible to enter the download mode?
Yes
Go to the step 3.1
No
Go to the step 4
3.1
Check if it’s rooted.
Rooted
OOW
Normal
Go to the step 4
4
Enter the safe mode, and check if powers up.
Solved
3
rd
party Apps.
Not solved
Go to the step 5
5
Perform full reset.
Solved
S/W or 3
rd
party Apps
Not solved
Go to the step 6
6
Upgrade software to the latest version.
Solved
S/W
Not solved
Replace the eMMC
** Usage guide of the Power & Current test jig has been uploaded at GSPN. (Power & Current Tester_Rev4_150716.pdf)