Samsung Galaxy S8 - Page 258

251Getting Help
Cannot use phone, mail, or Internet.
Solution 1: Check whether you are where signal is weak
or out of service area.
Solution 2: Power the phone on again.
Solution 3: Is the phone in Airplane mode? To check
that Airplane mode is canceled:
1. From home, swipe up to access Apps.
2. Tap Settings> Connections >
Airplanemode.
Solution 4: Is data communication disabled? Tocheck
that data communication is enabled:
1. From home, swipe up to access Apps.
2. Tap Settings> Connections > Data usage >
Mobile data.
Solution 5: Is a disabled access point set? To reset to
initial settings:
1. From home, swipe up to access Apps.
2. Tap Settings> Connections >
Mobilenetworks > AccessPoint Names >
Moreoptions > Resetto default.
Battery level goes down quickly.
Solution: Are you where signal is weak or have been
out of service area for a long period? Calling where
signal is weak or being out of service area uses a lot of
Battery.
Cannot install applications.
Solution: Applications cannot be installed with only a
little free space on the phone or SD card. To check free
space, see “Storage” on page214. Applications not
supported by your phone cannot be installed.