Samsung Galaxy Sky - User Manual

LOCATE THE ACTIVATION CARD
INSIDE YOUR PACKAGE FIRST
Once you receive confi rmation that the service has been
Activated, follow the instructions below to complete
your Activation.
2. SET UP YOUR PHONE
1. Turn your phone OFF and back ON.
2. Make a call.
3. If your call is successful, you are fi nished. If the call fails,
wait a few minutes and repeat these steps.
Questions?
Visit TracFone.com or call 1-800-867-7183
START HERE
1. ACTIVATE YOUR SERVICE
Go to TracFone.com or call 1-800-867-7183 to Activate your
service. Be ready to provide the following:
• Service Plan PIN. You may also purchase one during
Activation using a credit or debit card.
• IMEI for this device (shown below)
• If you transfer your number from a different company,
provide the accurate:
• ACTIVE phone number to transfer
• Current Service Account Number, Name and Address
• Current Service Account Password or PIN
• Alternate contact phone number
®
PLEASE READ THE TERMS AND CONDITIONS OF SERVICE IN THIS
PACKAGE (or at TracFone.com) BEFORE ACTIVATING YOUR PHONE
OR ANY SERVICE PLANS.
®
CREATE AN ACCOUNT
Create an account at TracFone.com to maximize
your TracFone experience. Benefi ts Include:
• TracFone Programs • Promotions
• Offers • And much more...
KEEP YOUR SERVICE ACTIVE
Add Airtime BEFORE your Service End Date to keep your
service active.
Set Up Auto-Refi ll: Enroll in Auto-Refi ll at TracFone.com with
a credit card or debit card and we will add your Minutes and
Service Days automatically on your Service End Date. This
service includes pre-charge reminders, payment receipts and
credit card expiration alerts.
Buy an Airtime Card: There are several ways to buy an airtime card:
• Go to TracFone.com or call 1-800-867-7183
• Shop at local retailers (fi nd store locations at TracFone.com)
Add an Airtime Card: There are several ways to add an Airtime
card directly from your phone:
•
Download* the TracFone My Account App and select the
Add Card option. Standard data rates may apply.
• Go to TracFone.com and select Add Airtime.
• Call 1-800-867-7183.
CHECK YOUR BALANCE AND SERVICE END DATE
Download* the free TracFone My Account App on Google Play to
check your Minutes or, visit TracFone.com and click on the Check
Your Balance tab.
®
*Standard data rates may apply.
For more information and the
latest Terms and Conditions
of Service, visit TracFone.com
SERVICES
GUIDE
®
PLEASE RECYCLE
Printed in the U.S.A.
QUAG-TFS320VC

Summary

GET STARTED WITH TRACFONE

WHATS IN YOUR PACKAGE

Lists the items included in the phone package for setup and initial use.

ACTIVATE YOUR TRACFONE

Step-by-step guide to activating your new TracFone wireless service.

SET UP YOUR TRACFONE ACCOUNT

Guide to creating and managing your TracFone online account.

ABOUT YOUR TRACFONE SERVICE

KEEP YOUR SERVICE ACTIVE

Instructions on how to maintain your TracFone service by refilling plans.

SERVICE PLANS

Overview of available TracFone wireless service plans and features.

KNOW YOUR SERVICE ENROLLMENT OPTIONS

Details on different ways to enroll in TracFone service plans.

HOW TO USE YOUR TRACFONE

BASIC PHONE OPERATIONS

Unlocking the screen and finding device identifiers like serial/SIM.

COMMUNICATION FUNDAMENTALS

Making, receiving calls, international calls, and texting.

ACCOUNT AND CONNECTIVITY SETUP

Setting up Google account, voicemail, and Bluetooth.

ADVANCED FEATURES AND SETTINGS

Managing apps, internet, security, and other phone features.

HEALTH AND SAFETY INFORMATION

LEGAL AND WARRANTY DETAILS

Important legal information, limited warranty, and terms of use.

SAR CERTIFICATION AND REGULATIONS

Information on Specific Absorption Rate (SAR) and RF exposure.

DEVICE USAGE AND SAFETY

Guidelines for emergency calls, GPS, and hearing aid compatibility.

WARRANTY AND DISPOSAL GUIDELINES

Warranty information, dispute resolution, and product disposal advice.

Overview

1. Getting Started
2. About Your TracFone Service
3. How to Use Your TracFone
4. Making and Receiving Calls
5. Taking and Sharing Your Pictures
6. Personalizing with Ringtones and More
7. Security Settings
8. Additional Features and Apps
9. Tips
10. Data Managing Tips
11. Health and Safety Information

This document is a Services Guide for the Samsung Galaxy Sky TracFone, providing information on activation, service, and usage.

Getting Started

The guide begins by instructing users to locate the activation card inside their package first. This card contains the Serial and SIM Numbers necessary for phone activation. To activate service, users should visit TracFone.com or call 1-800-867-7183 from another phone. A TracFone Service Plan or a credit/debit card is needed for purchase during activation.

After activation, users can set up their TracFone account on TracFone.com. This online account allows users to create and update personal profile information, manage credit/billing details, and view their Service End Date. The TracFone My Account is a central hub for seeing TracFone Programs, accessing special offers and promotions, buying or adding service plans, enrolling in Monthly Value Plans, checking balance/service end date, updating personal profile and credit card info, getting international calling information, and viewing the TracFone Support Forum and FAQs. For on-the-go management, the free TracFone My Account app can be downloaded from Google Play™ to track minutes, text, and data balances, and view the Service End Date. Standard data rates may apply for app usage.

About Your TracFone Service

To keep service active, users must refill their Service Plan BEFORE their Service End Date. TracFone Airtime Plans add minutes and service days. The Service End Date can be found on TracFone.com by logging into the account or by calling Customer Care at 1-800-867-7183. TracFone Wireless Service Plans are exclusively for cellular phones and can be purchased at participating retailers nationwide, TracFone.com, or through the Customer Care Center.

TracFone offers Monthly Airtime Plans that provide the conveniences of contract plans without the commitment. These include Individual Plans, Family Value Plans, and TracFone Service Protection Plans. Enrolling in an Airtime Plan ensures automatic monthly receipt of minutes and service days, with plans starting at $9.99/month and no contracts or cancellation fees. Enrollment requires a valid credit or debit card and can be done at TracFone.com/valueplans or by calling 1-800-867-7183.

How to Use Your TracFone

Unlocking Your Screen: To unlock the screen, swipe a finger in any direction. If the screen is dark, press POWER/LOCK or the HOME key.

Finding Your Serial Number: Press the HOME key, tap the Apps icon, then Settings. Slide up and tap About device, then Status, and finally IMEI information. The Serial Number will appear under IMEI. Do not use the number labeled "Serial number." Press HOME to return to the main screen.

Finding Your SIM Number: The SIM number is on the red Activation Card. If the card is unavailable, press the HOME key, tap the Apps icon, then Settings. Slide up and tap About device, then Status, and finally IMEI information. The SIM Number will appear under ICCID. Press HOME to return to the main screen.

Finding Your Phone Number: Press the HOME key, tap the Apps icon, then Settings. Slide up and tap About device, then Status, and finally SIM card status. Your Phone Number will appear under "My phone number." Press HOME to return to the main screen.

Making and Receiving Calls:

• Make a Call: Press the HOME key, tap the Phone icon (if the keypad isn't visible, tap the keypad icon). Enter the phone number, including the 3-digit area code (a '1' may be needed in some areas). Tap the Phone icon to place the call, and the End Call icon to end it.
• Receive a Call: Slide the Phone icon to the right to answer. Tap the End Call icon to end the call.

Making International Calls: TracFone allows calls to over 100 international destinations at no additional cost, typically after 2 business days post-activation.

• Dial 1-800-706-3839 (or 1-305-938-5673 for Alaska, Hawaii, U.S. Virgin Islands).
• Select language (1 for English, 2 for Spanish) and listen to dialing instructions.
• Dial 011 + Country Code + City Code + Telephone Number. For Bahamas, Bermuda, Canada, and Dominican Republic, dial 1 + City Code + Telephone Number.
• TracFone Frequent Numbers Service: Program up to ten U.S. 800 numbers to link to frequently dialed international numbers, bypassing the standard dialing steps. Set this up at TracFone.com or by calling Customer Care.
• TracFone International Neighbors Service (Mexico only): Get a free Mexican phone number linked to your TracFone, allowing family and friends in Mexico to call you directly at local rates. Register at TracFone.com. Keep service active to retain this number.

Setting Up Your Google™ Account: To access Google Play™ and other apps, a free Google Account (Gmail) is required. Press the HOME key, tap the Google folder, then the Gmail icon. Follow the on-screen tutorial to add your account. The first account registered becomes your Primary Google account, syncing contacts, calendar entries, and Gmail. Syncing may take up to 15 minutes.

Setting Up Your Voicemail: Press the HOME key, tap the Phone icon (if keypad isn't visible, tap the keypad icon). Press and hold the '1' key for several seconds to automatically call Voicemail. Follow the prompts. Tap the End Call icon to end the call.

Sending Text Messages: Press the HOME key, tap Messages, then the Compose icon. Enter the mobile number or contact name of the recipient. Tap "Enter message" to type your message, then tap SEND. Press HOME to return to the main screen.

Setting Up Your Bluetooth®: Ensure both devices are fully charged and within 30 feet. Turn the Bluetooth device ON and set it to Pairing or Bonding Mode. Press the HOME key, tap the Apps icon, then Settings, and Bluetooth. Tap the ON/OFF button to turn Bluetooth ON. Tap the desired device name to pair. Follow on-screen prompts. Press HOME to return to the main screen. If a PIN is requested, refer to the headset's user guide; 0000 is a common PIN.

Taking and Sharing Your Pictures:

• Take a Picture: Press the HOME key, tap the Camera icon. Tap the Camera icon at the bottom of the screen. Pictures are saved to the Gallery. The camera can also be accessed from the Lock screen by sliding the camera icon.
• Front-facing camera: Press the HOME key, tap the Camera icon, then the front-facing camera icon. Tap anywhere on the screen or the Camera icon to take a picture.
• Share the picture: Tap the picture icon at the bottom of the screen to display the last image. Tap anywhere to show options, then tap Share. To send an MMS text, tap Messages. Enter recipients, then tap "Enter message" to type. Tap SEND when finished. Press HOME to return to the main screen.

Personalizing with Ringtones and More:

• Ringtones: Press the HOME key, tap the Apps icon, then Settings. Tap Sounds and vibrations, then Ringtone. Select your preferred ringtone. Press HOME to return to the main screen.
• Graphics: Press the HOME key, tap the Apps icon, then Settings. Tap Wallpaper. Select Home screen, Lock screen, or Home and lock screens. Choose an image from thumbnails. If selecting "From Gallery," you may need to size and frame the image. Tap SET AS WALLPAPER.

Managing Applications: Press the HOME key, tap Apps, then Settings. Slide up and tap Applications, then Application manager. Tap the desired application to manage it. Press HOME to return to the main screen. Running apps in the background can drain battery and slow down the phone.

Using Mobile Internet Services: Access news, sports, weather, and entertainment. Press the Home key, then tap the Internet icon. Your phone will connect to the Mobile Web. Data consumption begins and ends with the data connection. Charges depend on content size and transmission time. Refer to TracFone Wireless Terms and Conditions for data charges. It may take up to 1 hour to access Mobile Web Services after activation.

Security Settings:

• Set Screen Lock options: Press the Home key > Apps > Settings > Lock screen and security > Screen lock type. Choose your preferred lock and follow prompts.
• Forgot your security setting? If unlock attempts fail, follow on-screen prompts to create a new lock. If still unable to unlock, call Customer Care at 1-800-867-7183 to reset the phone. This erases all internal data and restores factory settings. Synced information can be recovered by logging into your primary Gmail account.

Additional Features and Apps:

• Access or Replace a Memory Card: The phone accepts up to 128GB memory cards.
  • Locate compartment: Power OFF the phone. Remove the back cover using the notch on the upper left. The SIM/Memory Card compartment is above the battery.
  • Insert card: Arrange the card with gold bars facing down and slide it in. Replace the back cover and power ON.
  • Remove card: Gently slide the card out. Power OFF is recommended. Replace the back cover and power ON.
• Your Music: Play and access sound files. Listen via Bluetooth. Organize music by Playlist, Tracks, Albums, Artists, and Folders.
  • Transfer Music Files: Use the provided USB Cable to transfer music files to a computer. The phone does not support DRM protected music files.
• Features:
  • ADVANCED FEATURES: Control device actions by picking up, touching the screen, or turning the device over. Access via Home screen > Apps > Settings > Advanced features.
    • One-handed operation: Adjust screen size and layout.
    • Quick launch camera: Open camera by pressing Home key twice.
    • Smart alert: Vibrate for missed calls/messages when picked up.
    • Easy mute: Mute sounds/video by turning the device over.
  • NEARBY DEVICE SCANNING: Scan for nearby devices. Enable via Home screen > Apps > Settings > More connection settings > Nearby device scanning. Uses Bluetooth Low Energy scanning even if Bluetooth is off.
  • ONE-HANDED OPERATION: Change screen layout for one-handed use. Access via Home screen > Apps > Settings > Advanced features > One-handed operation.
    • Reduce screen size: Press Home key 3 times.
    • One-handed input: Adjust keyboard/input method size and position.
• Apps:
  • SAMSUNG MILK MUSIC: Exclusive music app for Samsung devices, pre-installed. Choose genres to determine stations. Access via Home Screen > Apps > Samsung folder > Samsung Milk Music.
  • SAMSUNG KNOX: Securely access work email and business apps. Locate and protect data if lost. Install when configuring the phone. Tap FINISH AND INSTALL when it appears.
  • FIND MY MOBILE: Protect device by locking, tracking, and remote data deletion. Visit findmymobile.samsung.com or access via Home Screen > Apps > Settings > Lock screen and security > Find my mobile. Requires a Samsung account and enabled Google location service.

Tips:

• This is an unlockable device; refer to Terms and Conditions or TracFone.com for info.
• Notifications Panel: Slide down from the top of the screen to access. Tap a notification for direct access.
• Settings: Access easily by tapping the Settings icon at the top of the Notification screen.
• Customizable screens: Slide across the screen to access different home screens. To move an icon, tap Apps, then tap and hold the app icon until it appears on the desired screen. Organize apps by editing, uninstalling/disabling, hiding, or creating folders: Home screen > Apps > EDIT > Press minus sign on icon > Choose action.
• Increased data speeds: Use a secure Wi-Fi® connection.
• Gmail account backup: Phone automatically backs up to Gmail. To restore contacts, paid apps, calendar, and Gmail, press Home key > Apps > Settings > Accounts > Add account > Google. Select primary Gmail account and features to sync.

Data Managing Tips:

• Wi-Fi®: Use secure Wi-Fi at home or other locations. Use a Wi-Fi finder app. Connect to Wi-Fi before streaming music, video, or data-heavy content.
• AUTO UPDATES: Turn off auto updates or set to Wi-Fi only.
• PHOTOS: Turn off automatic photo uploading or set to Wi-Fi only.
• EMAIL: Turn off push e-mail or set accounts to sync hourly or greater. Update manually or get email only when desired.
• MOBILE WEBSITES: Access mobile versions of websites to save data.
• BACKGROUND APPS: Turn off apps running in the background to save data and improve speed.
• USAGE ALERTS: Download a Data Usage App. Android™ version 4.0+ allows setting a mobile data limit reminder.

For more information, download the manufacturer's manual at Tracfone.com.

Health and Safety Information

This section covers legal, health, and safety information. Important legal information is available on the device (Settings → About phone → Legal Information → Samsung legal) or at www.samsung.com. This document contains terms and conditions accepted by using the device.

Samsung Limited Warranty: This product is covered by a Samsung Limited Warranty, including a Dispute Resolution Procedure and a right to opt out of arbitration within 30 calendar days of purchase. Opt-out by emailing optout@sea.samsung.com with "Arbitration Opt-Out" as the subject, or by calling 1-800-SAMSUNG (726-7864). Full terms are available on the device or at www.samsung.com/us/Legal/Phone-HSGuide (English) or -SP (Spanish).

WARNING! This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, call 1-800-SAMSUNG (726-7864).

Intellectual Property: All Intellectual Property related to the SAMSUNG Phone (accessories, parts, software) is proprietary to Samsung and protected by laws. Users agree not to modify, reverse engineer, decompile, disassemble, or create source code from the software.

Open Source Software: Some components use open source licenses (GNU GPL, LGPL, OpenSSL, BSD). Source code is available at http://opensource.samsung.com.

Disclaimer of Warranties; Exclusion of Liability: The product is sold "AS IS." Samsung disclaims all express or implied warranties, including merchantability and fitness for a particular purpose. Samsung is not liable for damages resulting from product purchase or use, including incidental, special, or consequential damages.

Modification of Software: Samsung is not liable for performance issues from editing registry settings or modifying operating system software. Custom OS may cause improper device/app function. Carriers may prohibit certain software downloads. Unauthorized downloads may disable the device; contact your carrier to restore settings.

Samsung KNOX™: Samsung's security platform for enterprise use. Additional licensing fees may apply. More info at www.samsung.com/us/knox.

Specific Absorption Rate (SAR) Certification Information: The device is a radio transmitter/receiver designed to meet FCC RF exposure limits (1.6 watts per kilogram). SAR tests are conducted at highest certified power levels, but actual SAR is lower during operation. The device is certified by the FCC before sale. For body-worn operation, the device meets guidelines when used with a non-metal accessory that positions it at least 1.5 cm from the body.

FCC Part 15 Information to User: Changes not approved by Samsung could void authority to operate. The device complies with FCC Part 15, meaning it won't cause harmful interference and accepts interference. Equipment is tested to Class B digital device limits. If interference occurs, reorient/relocate antenna, increase separation, connect to a different outlet, or consult a technician.

Commercial Mobile Alerting System (CMAS): The device receives Wireless Emergency Alerts from CMAS if your provider participates. Alerts may not be available outside coverage. Contact your provider for more info.

Samsung Mobile Products and Recycling: Samsung encourages recycling of mobile devices and accessories. Proper disposal is important for safety and the environment. Batteries must be recycled. Dispose of unwanted electronics through an approved recycler. Samsung offers recycling programs: call2recycle.org or 1-800-822-8837 for battery recycling. Drop off devices/batteries at Samsung Recycling Direct (SM) locations (www.samsung.com/recyclingdirect or 1-877-278-0799). Mail in devices via the Samsung Mobile Take-Back Program (https://pages.samsung.com/recycling/index.jsp or 1-800-822-8837).

GPS & AGPS: Samsung mobile devices use GPS for location-based apps. GPS relies on U.S. Government satellites, subject to changes. AGPS uses the cellular network to improve GPS, incurring airtime/data charges. Location-based info may be shared with third parties.

• Use of AGPS in Emergency Calls: Cellular network may activate AGPS in emergency calls, but it has limitations. Always state your location and remain on the device.
• Navigation: Maps and directions may be inaccurate. Always visually confirm instructions with road conditions, closures, traffic, and other factors. Obey road signs.

Emergency Calls: The mobile device uses radio signals, wireless/landline networks, and user-programmed functions, which don't guarantee connection in all conditions. Never rely solely on it for essential communications. Plan alternate methods for remote areas. Device must be on and in a service area. Emergency calls may not be possible on all networks or with certain features in use. Deactivate features like call blocking if needed. Provide accurate info during emergency calls.

• To make an emergency call: Switch on the device. Open dialer. Enter emergency number (e.g., 911) and tap Call/Send.

FCC Hearing Aid Compatibility (HAC) Regulations: FCC requires digital wireless devices to be compatible with hearing aids. Some hearing devices may detect buzzing/humming/whining. The wireless industry uses a rating system (M-ratings for acoustic coupling, T-ratings for inductive coupling) to indicate compatibility. M3/M4 and T3/T4 ratings meet FCC requirements, with M4/T4 being higher. Ratings are not guarantees; results vary. Trying the device with your hearing aid is the best way to evaluate it.

Caution! Device Temperature: Prolonged skin contact with a hot device can cause discomfort or burns. Discontinue use, close apps, or turn off the device until it cools. Ensure adequate ventilation; covering the device can affect performance and pose fire/explosion risks.

Restricting Children's Access: The mobile device is not a toy. Keep it and accessories out of reach of small children to prevent injury, damage, or unintended calls.

Samsung Galaxy Sky Specifications

General

Display	5.0 inches
Resolution	720 x 1280 pixels
RAM	1.5 GB
Internal Storage	16 GB
Expandable Storage	microSD, up to 256 GB
Rear Camera	5 MP
Front Camera	2 MP
Battery	2600 mAh
Processor	Quad-core 1.4 GHz