a
troubleshooting
If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service
professional.
When you turn on your phone or while you are
using the phone, it prompts you to enter one of
the following codes:
Code Try this to solve the problem:
Password
When the phone lock feature is
enabled, you must enter the password
you set for the phone.
PIN
When using the phone for the first time
or when the PIN requirement is
enabled, you must enter the PIN
supplied with the SIM or USIM card.
You can disable this feature by using
the
PIN lock
menu.
PUK
Your SIM or USIM card is blocked,
usually as a result of entering your PIN
incorrectly several times. You must
enter the PUK supplied by your service
provider.
PIN2
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
with the SIM or USIM card. For details,
contact your service provider.
Code Try this to solve the problem:
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