4
Service
If you are a new T-Mobile
®
customer and your
service is not yet activated, call Customer Care
at 1-800-937-8997 and a T-Mobile Activations
representative will assist you.
You will need the following information when
activating service:
● Your Service Agreement and the agent code
on your Agreement
● Your name, home address, home phone
number, and billing address
Note: For business and government accounts,
please provide the name of the
organization, the address, and the tax ID.
● Your Social Security number, current driver’s
license number, and date of birth for credit
check purposes
● Your choice of T-Mobile rate plan and
services (see t-mobile.com for the latest plan
information)
● SIM serial number and IMEI number (located
on the box barcode label)
Note: By activating service, you acknowledge that
you have read, understand, and agree to
be bound by each of T-Mobile’s Terms and
Conditions, and your Service Agreement.
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