Video App problems (Youtube etc)
• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings >
DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.
• Reset by selecting
> Settings > Support > Self Diagnosis > Reset Smart Hub.
The TV remains on or does not turn on automatically.
• If the surrounding area is too dark or bright, the motion sensor may not work normally. The performance of the
motion sensor may be affected by the installation environment (height, tilt, obstacles). If the clothes you wear or
your skin colour is similar to the surrounding shading, the motion sensor may not work properly.
• The TV responds to all visual changes around it (lights, displays, dogs, out-of-window changes, and other
occurrences). You can adjust the response level by adjusting the detection sensitivity.
Precautions when using Art mode
• Do not block the sensor at the front of the TV. The motion sensor as well as the brightness and colour tone of the
screen can be affected.
• Art mode uses algorithms to minimize image burn-in that can be caused by displaying still images on the screen
for long periods of time. For TV mode still image precautions, see the "Still image warning."
• The performance of the sensor may vary depending on the TV installation and operating environment.
– The screen brightness and colour tone may be affected depending on the colour of the bottom of the TV.
–
are used, the sensor's motion recognition performance may vary. depending on the positions, types, and
number of the light sources.
– If the area around the TV is too dark or bright, the screen brightness may be limited or the sensor may not
work normally.
– If the TV is installed too high or too low, the sensor may not work normally.
–
occurrence and start operating.
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