How to fix a Samsung NA75J3030AS that is not ignited?
If your Samsung Cooktop is not igniting, first check the electricity supply. If that's not the issue, ensure the burner lid is correctly assembled. Finally, make sure the gas supply is fully open, because the cause might be that the gas supply is closed.
What to do if my Samsung NA75J3030AS smells like gas?
If you smell gas, stop using the Samsung Cooktop immediately. Close the middle valve and open a window to ventilate the area. Then, contact our service center using a phone from outside the building, because the cause is gas leakage.
Why does the flame go out when using my Samsung Cooktop?
If the flame on your Samsung Cooktop goes out during use, the flame supervision device might be contaminated. Clean the flame supervision device. Alternatively, if a spillover extinguished the flame, turn off the burner knob, wait a minute, and reignite the zone. A strong draught could also be the cause; turn off the zone, check for draughts like open windows, wait a minute, and reignite.
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