How to fix a Samsung NA75J3030AS that is not ignited?
If your Samsung Cooktop is not igniting, first check the electricity supply. If that's not the issue, ensure the burner lid is correctly assembled. Finally, make sure the gas supply is fully open, because the cause might be that the gas supply is closed.
What to do if my Samsung NA75J3030AS smells like gas?
If you smell gas, stop using the Samsung Cooktop immediately. Close the middle valve and open a window to ventilate the area. Then, contact our service center using a phone from outside the building, because the cause is gas leakage.
Why does the flame go out when using my Samsung Cooktop?
If the flame on your Samsung Cooktop goes out during use, the flame supervision device might be contaminated. Clean the flame supervision device. Alternatively, if a spillover extinguished the flame, turn off the burner knob, wait a minute, and reignite the zone. A strong draught could also be the cause; turn off the zone, check for draughts like open windows, wait a minute, and reignite.
Why is the flame on my Samsung Cooktop yellow?
A yellow flame on your Samsung Cooktop usually means that the holes in the flame spreader are clogged, so you should clean the flame spreader. It could also indicate that a different type of gas is being used, so check the gas type.
What to do if my Samsung Cooktop is badly ignited?
If your Samsung Cooktop is badly ignited, it might be because the gas supply isn't fully open, so ensure the gas supply is completely open. Another cause could be that the burner lid is badly assembled, so assemble it correctly. Also, the ignition plug may be contaminated; if so, wipe it with a dry cloth. Wet burners can also cause this issue, so dry them carefully. Finally, check if the holes in the flame spreader are clogged and clean the flame spreader if needed.
Why is the flame unstable on my Samsung NA75J3030AS Cooktop?
An unstable flame on your Samsung Cooktop may be due to the burner lid being badly assembled. Make sure to assemble the burner lid correctly.
General| Appliance Category | Cooktop |
|---|---|
| Product Type | Gas Cooktop |
| Fuel Type | Gas |
| Number of Burners/Cooking Zones | 4 |
| Width | 750 mm |
| Color | Black |
| Voltage | 220-240 V |
| Ignition Type | Automatic Ignition |
| Cooktop Surface/Material | Glass |
| Control Type | Knobs |
| Frequency | 50 Hz |
| Safety Features | Flame Failure Device |
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