Samsung NE63 851 Series User Manual (English)

Questions and Answers:

A
Aaron MooreAug 21, 2025
Why won't my Samsung NE63 851 oven turn on?
- S
  Scott DavisAug 21, 2025
  If your Samsung Ranges oven won't turn on, there are several potential causes. Ensure the range is completely plugged into a live, properly grounded electrical outlet. A fuse in your home may be blown, or a circuit breaker may have tripped, so replace the fuse or reset the circuit breaker. Also, the oven controls might be set improperly, so see the chapter on operating the oven starting on page 28. The oven may also be too hot, so allow it to cool. Incomplete service wiring can also cause this issue, in which case you should call for service. Finally, there may be a power outage, so check to see if the house lights will turn on. If necessary, call your local electric company for service.
K
Kathryn DavidsonAug 23, 2025
What to do if my Samsung NE63 851 Ranges won't turn on?
- L
  lreyesAug 23, 2025
  If your Samsung Ranges won't turn on, it could be due to a few reasons. Check that the appliance is completely plugged into a live, properly grounded electrical outlet, or a fuse in your home may be blown, or a circuit breaker may have tripped. Make sure the power cord is plugged into a live, properly grounded outlet, and check the fuse and circuit breakers. Incomplete service wiring can also cause this issue, in which case you should call for service. Finally, there may be a power outage, so check to see if the house lights will turn on. If necessary, call your local electric company for service.
B
Brandon OconnorAug 25, 2025
Why is the display flashing on my Samsung NE63 851?
- E
  Edward RubioAug 25, 2025
  If the display on your Samsung Ranges flashes, it likely means there was a power failure. To resolve this, reset the clock.
D
dharperAug 27, 2025
Why won't my Samsung NE63 851 Ranges oven self-clean?
- A
  Alexander MartinAug 27, 2025
  If your Samsung Ranges oven won't self-clean, it could be due to a few reasons. The oven temperature may be too high to start a self-clean operation, so allow the range to cool and then reset the controls. The oven controls may have been set incorrectly, so see the section on self- cleaning on page 43. A self-cleaning cycle cannot be started if the oven lock feature has been activated or if a radiant surface element is on, so deactivate the oven lock (see page 28) and make sure all surface elements are turned off.
A
Amber SkinnerAug 27, 2025
Why is my Samsung NE63 851 Ranges oven not clean after self-cleaning?
- C
  Corey RogersAug 28, 2025
  If your Samsung Ranges oven isn't clean after a self-cleaning cycle, the oven controls may not have been set correctly, so see the section on self- cleaning on page 43. Also, the oven may have been heavily soiled, so wipe up heavy spillovers before starting the self- cleaning cycle. Heavily soiled ovens may need to be self- cleaned again or for a longer period of time.
J
James BishopAug 29, 2025
Why is there a burning smell coming from my new Samsung NE63 851?
- U
  usmithAug 29, 2025
  If you notice a burning or oily odor coming from the vent of your Samsung Ranges, know that this is normal in a new oven and will disappear in time. To speed the process, set a self-cleaning cycle for a minimum of 3 hours. See the section on self- cleaning on page 43.
A
Ashley HuynhAug 31, 2025
How to fix a blank display on Samsung Ranges?
- K
  kevin21Aug 31, 2025
  If the display on your Samsung Ranges goes blank, it's possible that a fuse in your home has blown or the circuit breaker has tripped. Try replacing the fuse or resetting the circuit breaker to resolve this issue.
P
Patrick JonesSep 1, 2025
How to improve cooking speed on Samsung NE63 851 Ranges surface units?
- J
  Jacob PerrySep 1, 2025
  If the surface units on your Samsung Ranges aren't maintaining a rolling boil or cooking fast enough, it could be due to a couple of reasons. You may be using inappropriate cookware, so use pans that are flat and match the diameter of the surface unit selected. Also, in some areas, the power (voltage) may be low, so cover the pan with a lid until the desired heat is obtained.
B
Benjamin PopeSep 3, 2025
Why does my Samsung NE63 851 oven smoke so much when broiling?
- J
  jwilliamsSep 3, 2025
  Excessive smoking during broiling in your Samsung Ranges can be caused by several factors. The oven controls may not have been set properly, so refer to the section on using the broiler starting on page 34. The meat may have been placed too close to the element, so reposition the rack to provide proper clearance between the meat and the element and preheat the broil element for searing. The meat may not have been properly prepared, so remove the excess fat from the meat and cut away fatty edges that may curl, leaving the lean intact. Finally, grease may have built up on oven surfaces, so regular cleaning is necessary when broiling frequently.
J
John GutierrezSep 4, 2025
How to level my Samsung Ranges?
- J
  Jose JacksonSep 5, 2025
  If your Samsung Ranges isn't level, it could be due to a few issues. The appliance may have been installed improperly: place the oven rack in the center of the oven, place a level on the oven rack, and adjust the leveling legs at the base of the range until the oven rack is level; also, ensure the floor is level and strong and stable enough to adequately support the range. The floor may be sagging or sloping, so contact a carpenter to correct the situation. The kitchen cabinets may not be properly aligned and make the range appear to be not level, so ensure the cabinets are square and provide sufficient room for installation.

Samsung NE63 851 Series Specifications

General

Type	Freestanding
Fuel Type	Electric
Number of Burners	5
Oven Capacity	6.3 cu. ft.
Convection	Yes
Self-Cleaning	Yes
Warming Zone	Yes
Color	Stainless Steel
Width	30 inches

Summary

Anti-Tip Device Safety

WARNING: Preventing Range Tipping

Instructions and warnings to prevent the range from tipping over.

WARNING: Safe Door Usage

Precautions regarding the safe use of the range doors to prevent tipping.

Regulatory Notice

FCC Notice and Interference

Details on FCC compliance, radio frequency energy, and managing interference.

IC Radiation Exposure Statement

Information on Industry Canada compliance and radiation exposure limits.

Important Safety Instructions

General Safety Precautions

Overview of safety instructions, symbols, and general precautions for appliance use.

California Proposition 65 Warning

Warning regarding cancer and reproductive harm as per California law.

Appliance Usage and Servicing

Guidelines for safe appliance usage, intended purpose, hot surfaces, and qualified servicing.

Child Safety and Fire Hazards

Warnings about child safety, fire prevention, grease fires, and unattended operation.

Safe Usage Guidelines

Oven Fire Safety and Storage

Precautions for oven fires during self-cleaning and safe storage of materials.

Apparel and Potholder Safety

Advice on wearing appropriate apparel and using dry potholders to prevent burns.

Surface Cooking Safety

Cooktop Operation Precautions

Warnings about unattended units, oil spills, lifting, and using the glass surface safely.

Cookware and Utensil Handling

Guidelines on pan sizes, handle placement, and types of cookware for safe cooktop use.

Electrical Safety and Installation

Proper Installation and Servicing

Requirements for qualified installation, grounding, and authorized servicing.

Appliance Malfunctions and Surface Cracks

Procedures for handling malfunctions and warnings about cracked surfaces.

Child Safety and Oven Precautions

Oven and Heating Element Safety

Warnings about hot oven surfaces, heating elements, and keeping children away.

Oven Usage Restrictions

Prohibitions on heating unopened containers, drying newspapers, and using the oven for storage.

Oven Door, Vent, and Remote Operation Safety

Safe Oven Door and Vent Operation

Guidelines for safely opening the oven door, managing vent ducts, and rack placement.

Remote Operation Safety

Precautions when using the remote operation feature for the appliance.

Self-Cleaning and Ventilating Hood Safety

Self-Cleaning Oven Precautions

Instructions and warnings before, during, and after the self-cleaning cycle.

Ventilating Hood Maintenance

Guidance on cleaning ventilating hoods and using the fan for flaming foods.

Glass Cooktop Safety and Installation Warnings

Cooktop Surface Handling and Warnings

Warnings about touching hot surfaces and cooking on a broken cooktop.

Critical Installation Requirements

Essential warnings and requirements for proper appliance installation by qualified technicians.

Electrical Safety and Critical Usage Warnings

Grounding and Power Cord Safety

Instructions on proper grounding, power cord handling, and avoiding hazardous locations.

Critical Usage Warnings

Warnings about flooding, strange noises, burning smells, smoke, and gas leaks.

Oven Operation Safety

Hot Surfaces, Fire, and Self-Repair

Precautions for touching hot parts, handling oven fires, and self-repair.

Appliance Contamination and Packaging Safety

Warnings about using contaminated appliances and keeping packaging away from children.

General Appliance and Container Safety

Child and User Capability Safety

Guidelines for unsupervised use by children or persons with limited capabilities.

Flammable Items and Container Safety

Warnings against using flammable sprays, sealed containers, and plastic/paperware.

Oven Door and Hot Food Cautions

Oven Door Pressure and Damage Warnings

Cautions against applying excessive pressure to the oven door or using a damaged door.

Hot Food and Beverage Handling

Advice on handling hot foods, steam, and beverages, especially when serving children.

Liquid Heating and Appliance Stability

Safe Liquid Heating Practices

Instructions for safely heating liquids, stirring, and handling hot containers.

Appliance Stability and Chemical Safety

Warnings against standing on the appliance, placing objects, and spraying chemicals.

Container and Cleaning Warnings

Sealed Container and Overheating Warnings

Precautions against using sealed containers and overheating food to prevent explosions or fires.

Critical Cleaning Precautions

Warnings about cleaning methods, solvents, sharp edges, steam cleaners, and interior cleanliness.

Introduction to Your New Range

Appliance Overview and Components

Visual overview of the electric range and identification of its main parts.

Included Accessories

List of accessories that come with the electric range, with notes on purchasing extras.

Initial Oven Setup and Energy Saving

Oven Conditioning and Ventilation

Instructions for cleaning and conditioning the oven before first use, ensuring proper ventilation.

Energy Saving Tips for Cooking

Practical advice on reducing energy consumption during cooking operations.

Radiant Surface Cooking

Radiant Surface Element Operation

Explanation of how radiant elements heat, cycle, and indicators like the hot surface indicator.

Control Knob and Element Identification

Diagram showing the location and function of control knobs and radiant surface elements.

Surface Cooking Operation

Cooktop Indicators and Cooking Areas

Explanation of the hot surface indicator, cooktop lamp, and identification of cooking zones.

Setting Surface Cooking Controls

Instructions for operating single and dual surface unit control knobs for cooking.

Advanced Surface Cooking Controls

Triple Surface Unit Operation

Guide to using the triple surface unit control knob for different cooking sizes.

Warming Center Usage and Settings

Instructions for using the warming center, including recommended settings and cautions.

Proper Cookware Selection

Cookware Guidelines for Even Cooking

Advice on selecting cookware for optimal heat transfer and cooking results.

Warming Center Recommended Settings

Table outlining recommended settings for the warming center based on food type.

Cookware Material and Cooktop Protection

Cookware Material Properties

Information on different cookware materials (aluminum, copper, stainless steel, cast iron, glass) and their suitability.

Cooktop Cleaning and Protection

Guidelines for cleaning, preventing marks, scratches, stains, and other cooktop damage.

Oven Control Panel and Features

Oven Control Panel Layout

Identification and description of all buttons and display elements on the oven control panel.

Oven Lock Functionality

Instructions on how to activate and deactivate the oven lock feature for safety.

Oven Time and Cooking Functions

Setting the Clock and Kitchen Timer

Procedures for setting the clock for timed functions and using the kitchen timer.

Timed Cooking Operation

Instructions for setting the oven to cook for a specific duration automatically.

Oven Start Delay and Lighting

Delay Start Functionality

Guide to setting the oven to start cooking after a specified delay.

Oven Light Control and Settings Limits

How to operate the oven light and understanding the minimum/maximum settings for features.

Oven Rack Positioning

Recommended Rack Positions by Food Type

Table showing recommended oven rack positions for various types of food.

Pan Placement for Baking

Guidance on proper pan placement for single and multiple rack baking.

Baking Operations

Oven Rack Removal and Replacement

Step-by-step instructions for safely removing and replacing oven racks.

Setting Baking Temperature and Time

How to set the baking temperature, adjust it during cooking, and preheating advice.

Convection Baking Guide

Convection Baking Operation

Instructions on how to set up and use the convection bake feature for faster cooking.

Tips for Convection Baking Success

Advice on using pans, rack positions, and the benefits of convection baking.

Convection Roasting and Broiling

Convection Roasting Instructions

How to use convection roasting for tender meats, browning, and juicy results.

Broiling Method and Settings

Guide to broiling tender meats, fish, and poultry with recommended settings and precautions.

Broiling Recommendations and Air Fry Setup

Broiling Time and Doneness Guide

A guide on broiling times and doneness for various foods based on size, thickness, and preference.

Air Fry Mode Setup

Step-by-step instructions for using the Air Fry feature, including tray placement and temperature settings.

Air Fry Cooking Guide and Dehydrate Function

Air Fry Cooking Parameters

A guide with recommended amounts, temperatures, and times for various foods using the Air Fry feature.

Dehydrate Function Operation

Instructions for using the Dehydrate function to remove moisture from food.

Bread Proofing and Keep Warm Features

Bread Proofing Procedure and Tips

How to use the bread proof function and important cautions for optimal results.

Keep Warm Feature Usage

Instructions on using the keep warm feature after cooking and setting it with timed cooking.

Smart and Voice Control Features

Smart Control Setup and Operation

How to connect and use the SmartThings app for remote oven operation.

Voice Control Commands (Bixby)

List of voice commands for Bixby to control various oven functions remotely.

Voice Assistant Integration

Linking with Alexa and Google Assistant

Installation guide for connecting the range to Amazon Alexa and Google Assistant via SmartThings.

Voice Control Commands (Alexa/Google)

Specific voice commands for Alexa and Google Assistant to control oven functions.

Oven Options and Temperature Settings

Using Oven Options Menu

Overview of the options function and available settings like auto conversion and time display.

Temperature Adjustment and Units

How to adjust oven temperature and change display units between Fahrenheit and Celsius.

Oven Operational Settings

Auto Conversion and Time Settings

How to enable auto conversion, set time format, and manage energy saving features.

Sound, Wi-Fi, and Demo Mode

Controls for sound, Wi-Fi connectivity, and the demo mode for retail displays.

Sabbath Feature Operation

How to Use Sabbath Feature

Step-by-step guide for enabling and using the Sabbath feature for baking.

Sabbath Mode Restrictions and Light Control

Limitations and guidelines for using the oven light and controls during Sabbath mode.

Appliance Maintenance Overview

Self-Cleaning Oven Operation

Explanation of the self-cleaning process, high temperatures, and safety precautions.

Self-Cleaning Safety and Precautions

Warnings about hot surfaces, fumes, aluminum foil use, and door locking during self-cleaning.

Self-Cleaning Cycle Procedures

Preparing for Self-Cleaning

Steps to take before starting a self-cleaning cycle, including removing racks and cleaning debris.

Running and Delaying Self-Cleaning

Instructions for running a self-cleaning cycle, setting its duration, and delaying the start.

Stopping and Post-Cleaning

Interrupting and Finishing Self-Cleaning

How to turn off, cool down, and clean up after a self-cleaning cycle.

Steam-Cleaning Function

Instructions for using the steam-cleaning function for light cleaning tasks.

Oven Interior Care

Post Steam-Cleaning Procedures

Steps to take after steam-cleaning, including removing residual water and drying the interior.

Oven Vent and General Cleaning

Information on cleaning the oven interior, handling the vent, and general care precautions.

Exterior Surface Cleaning

Cleaning Painted, Stainless Steel, and Trim

Methods for cleaning painted parts, decorative trim, and stainless steel surfaces.

Oven Racks and Air Fry Tray Care

Instructions for cleaning oven racks and the dishwasher-safe air fry tray.

Oven Door Cleaning

Oven Door and Gasket Care

How to clean the oven door exterior, glass, and the importance of not cleaning the gasket.

Glass Cooktop Daily Cleaning

Step-by-step guide for daily cleaning of the glass cooktop using ceramic cleaner.

Cooktop Residue and Seal Cleaning

Removing Burned-On and Heavy Residue

Methods for removing tough residue from the cooktop surface.

Cooktop Marks, Scratches, and Seal Care

Tips for removing metal marks, preventing scratches, and cleaning the cooktop seal.

Glass Surface Protection and Door Removal

Preventing Glass Surface Damage

Warnings about sugary spills and melted plastics causing pitting on the cooktop glass.

Oven Door Removal Procedure

Detailed steps for safely removing the oven door, including hinge lock operation.

Oven Door Re-installation

Steps for Re-installing Oven Door

Instructions on how to correctly re-install the oven door after removal.

Storage Drawer and Oven Light Maintenance

Storage Drawer Removal and Replacement

How to remove and reinstall the oven's storage drawer.

Oven Light Bulb Replacement

Step-by-step guide for safely replacing the oven light bulb.

Troubleshooting - Control Display and Installation

Display Problems and Solutions

Common issues with the control display going blank or flashing, and their solutions.

Installation Troubleshooting

Solutions for common installation problems like the range not being level or floor issues.

Troubleshooting - Cooktop Performance

Surface Unit Performance Issues

Explanations for surface units cycling, not glowing, scratches, and discoloration.

Cooktop Cleaning and Scratch Prevention

Addressing cooktop scratches, specks, and discoloration, and cleaning procedures.

Troubleshooting - Oven Operation

Oven Power and Light Issues

Solutions for the oven not turning on, light issues, and power-related problems.

Oven Smoking During Broiling

Causes and solutions for excessive smoke during broiling, including rack positioning and cleaning.

Troubleshooting - Cooking Performance

Baking, Broiling, and Temperature Issues

Solutions for food not cooking properly, incorrect oven temperature, and broiling problems.

Self-Cleaning Cycle Troubleshooting

Addressing issues with self-cleaning, smoke, or the door not opening.

Troubleshooting - Steam, Odor, and Drawer

Steam, Odor, Fan Noise, and Rack Issues

Explanations for steam from vent, odors, fan noise, and oven racks sliding.

Drawer Operation Problems

Solutions for drawer not sliding smoothly, overloading, or condensation issues.

Troubleshooting - Information Codes

Oven Error Code Explanations

List of displayed error codes for the oven, their possible causes, and recommended solutions.

USA Warranty Information

Limited Warranty Coverage Details

Details on the limited warranty period, coverage for parts and labor, and exclusions.

Warranty Service and Exclusions

Procedures for obtaining warranty service and a list of common exclusions from warranty coverage.

USA Warranty Limitations and Canada Warranty

Implied Warranties and Remedy Limitations

Information on implied warranties and limitations on remedies available to the purchaser.

Canada Warranty Coverage and Service

Details on the limited warranty period, coverage, and service procedures for Canada.

Canada Warranty Details

Warranty Exclusions and Purchaser Responsibilities

Specific exclusions from warranty and responsibilities of the purchaser regarding product use and maintenance.

Warranty Disclaimer and Legal Rights

Disclaimer of all other warranties and information on legal rights that may vary by state.

Appendix - Open Source Information

Open Source Software Announcement

Notification that the product contains open source software and a URL for license information.

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Samsung NE63 851 Series User Manual

Table of Contents

Questions and Answers:

Samsung NE63 851 Series Specifications

Summary

Anti-Tip Device Safety

WARNING: Preventing Range Tipping

WARNING: Safe Door Usage

Regulatory Notice

FCC Notice and Interference

IC Radiation Exposure Statement

Important Safety Instructions

General Safety Precautions

California Proposition 65 Warning

Appliance Usage and Servicing

Appliance Usage and Servicing

Child Safety and Fire Hazards

Safe Usage Guidelines

Oven Fire Safety and Storage

Apparel and Potholder Safety

Surface Cooking Safety

Cooktop Operation Precautions

Cookware and Utensil Handling

Electrical Safety and Installation

Proper Installation and Servicing

Appliance Malfunctions and Surface Cracks

Child Safety and Oven Precautions

Oven and Heating Element Safety

Oven Usage Restrictions

Oven Door, Vent, and Remote Operation Safety

Safe Oven Door and Vent Operation

Remote Operation Safety

Self-Cleaning and Ventilating Hood Safety

Self-Cleaning Oven Precautions

Ventilating Hood Maintenance

Glass Cooktop Safety and Installation Warnings

Cooktop Surface Handling and Warnings

Critical Installation Requirements

Electrical Safety and Critical Usage Warnings

Grounding and Power Cord Safety

Critical Usage Warnings

Oven Operation Safety

Hot Surfaces, Fire, and Self-Repair

Appliance Contamination and Packaging Safety

General Appliance and Container Safety

Child and User Capability Safety

Flammable Items and Container Safety

Oven Door and Hot Food Cautions

Oven Door Pressure and Damage Warnings

Hot Food and Beverage Handling

Liquid Heating and Appliance Stability

Safe Liquid Heating Practices

Appliance Stability and Chemical Safety

Container and Cleaning Warnings

Sealed Container and Overheating Warnings

Critical Cleaning Precautions

Introduction to Your New Range

Appliance Overview and Components

Included Accessories

Initial Oven Setup and Energy Saving

Oven Conditioning and Ventilation

Energy Saving Tips for Cooking

Radiant Surface Cooking

Radiant Surface Element Operation

Control Knob and Element Identification

Surface Cooking Operation

Cooktop Indicators and Cooking Areas

Setting Surface Cooking Controls

Advanced Surface Cooking Controls

Triple Surface Unit Operation

Warming Center Usage and Settings

Proper Cookware Selection

Cookware Guidelines for Even Cooking

Warming Center Recommended Settings

Cookware Material and Cooktop Protection

Cookware Material Properties

Cooktop Cleaning and Protection

Oven Control Panel and Features

Oven Control Panel Layout

Oven Lock Functionality