149 Audio and Video Functions for the Visually or Hearing
Impaired
154
Using Voice Assistants on the TV
155
Using Other Functions
157 HbbTV
158
Using a TV Viewing Card (“CI or CI+ Card”) (For India Only)
161 Teletext Feature
Precautions and Notes
165 Before Using the Recording and Timeshift Functions
167 Supported broadcasting audio options
168
Read Before Using Apps
169
Read Before Using the Internet Function
171 Read Before Playing Photo, Video or Music Files
188 Read After Installing the TV
189 Supported Resolutions for UHD Input Signals
190
Resolutions for Input Signals supported by 8K models
(QN7**C Series or higher)
191
Supported Resolutions for FreeSync (VRR)
192 Read Before Connecting a Computer (Supported
Resolutions)
195 Supported Resolutions for Video Signals
197 Read Before Using Bluetooth Devices
198
: Parental Rating - Thailand only
199
Licences
Troubleshooting
Picture Issues
200
The screen is or has become dark
201 The picture is not bright, or the picture colours do not look
clear
201 The picture colours are black and white or do not look the
way they should look
202 The TV automatically turns off by itself
202 TV (The Frame TV) cannot be turned off.
202 Unable to power on
203 The TV remains on or does not turn on automatically.
203
Unable to a Channel
204 The TV image does not look as good as it did in the store.
204 Displayed video looks blurry
204 The picture is distorted.
205 There is a dotted line on the edge of the screen.
205
The picture won’t display in full screen.
205
The Subtitle function in the TV menu is deactivated.
205
Subtitles appear on the TV screen.
205
The HDR of the connected external device turns off.
Sound and Noise Issues
206 How can I connect an audio device to the TV?
206 There is no sound or the sound is too low at maximum
volume.
206
The picture is good but there is no sound.
206
HDMI (eARC/ARC) is connected, and there is no sound.
207
The speakers are making an odd sound.
207
The sound is interrupted.
207
Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
207 The TV audio is not being played through the Soundbar or
A/V receiver.
208 The sound is not heard clearly.
208 The volume of the external device cannot be adjusted.
208 I want to turn the TV and audio device off and on at the
same time.
To Next Page
Loading...
