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Samsung NP-R20 series - Page 48

Samsung NP-R20 series
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5-11
Replace the
9. I cannot hear sound through the headphones.
Check if the sound is muted in Windows.
Turnthevolumeup.
Replace the main board
10. The external microphone does not work normally.
Check the audio driver settings and change them if necessary.
Selecting the "1. Front panel microphone" option activates the external MIC.
Replace the main board
11. The HDD is not recognized.
Check the connection status of the HDD connector. fixup HDD, check whether the system can
be found. if not,change the connector on the motherboard and check again.
- This Document can not be used without Samsung's authorization -
5. Troubleshooting

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