Samsung NQ5B5713GBK User Manual (English)

Questions and Answers:

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Megan RodriguezAug 22, 2025
What to do if my Samsung NQ5B5713GBK doesn't heat?
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  Holly BatesAug 22, 2025
  Your Samsung Microwave Oven may not be heating because the door is open, or too much food is being cooked, or improper cookware is being used. Close the door and try again. To check whether the oven works, put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom.
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Danielle GarciaAug 23, 2025
What to do if my Samsung NQ5B5713GBK Microwave Oven buttons cannot be pressed properly?
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  Justin CruzAug 23, 2025
  If the buttons on your Samsung Microwave Oven cannot be pressed properly, it might be due to foreign matter caught between the buttons, moisture on the exterior (for touch models), or the child lock being activated. Remove any foreign matter, wipe away any moisture, and deactivate the child lock.
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mfletcherAug 25, 2025
Why is my Samsung Microwave Oven heating weak or slow?
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  Jacob AyalaAug 26, 2025
  Weak or slow heating in your Samsung Microwave Oven can be caused by the oven not working properly, cooking too much food at once, or using improper cookware. To check whether the oven works, put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom.
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ldiazAug 27, 2025
Why is my Samsung NQ5B5713GBK Microwave Oven not working?
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  Erin Hall DVMAug 27, 2025
  Your Samsung Microwave Oven may not be working because power is not supplied, the door is open, or the door open safety mechanisms are covered in foreign matter. Make sure power is supplied. Close the door and try again. Remove any foreign matter from the door safety mechanisms and try again.
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Angela ThomasAug 27, 2025
Why is there smoke coming out of my Samsung NQ5B5713GBK Microwave Oven during operation?
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  tunderwoodAug 28, 2025
  Smoke coming out of your Samsung Microwave Oven during operation may be due to initial operation of the heating elements, food on the heating elements, food being too close to the grill, or food not properly prepared or arranged. If it's initial operation, run the oven 2-3 times. Otherwise, let the oven cool and remove the food from the heating elements. Ensure food is a suitable distance away from the grill and is properly prepared and arranged.
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Renee PettyAug 29, 2025
What to do if my Samsung Microwave Oven door cannot be opened properly?
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  Nicholas CooleyAug 29, 2025
  If the door of your Samsung Microwave Oven cannot be opened properly, it may be due to food residue stuck between the door and the oven interior. Clean the oven and then try to open the door.
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Amanda EllisAug 30, 2025
What to do if my Samsung NQ5B5713GBK stops while in operation?
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  Allison BenderAug 30, 2025
  If your Samsung Microwave Oven stops while in operation, it's possible the door was opened to turn food over. After turning over the food, press the button again to start operation.
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Jennifer HodgesSep 1, 2025
Why is the time not displayed on my Samsung NQ5B5713GBK?
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  Jessica PriceSep 1, 2025
  The time may not be displayed on your Samsung Microwave Oven because power is not supplied, or the Eco (power-saving) function is set. Make sure power is supplied. Turn off the Eco function.
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wtranSep 2, 2025
Why does my Samsung NQ5B5713GBK beep during cooking?
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  dsimmonsSep 2, 2025
  A beeping sound during cooking with your Samsung Microwave Oven indicates it’s time to turn over the food during thawing if the Auto Cook function is being used. After turning over the food, press the Start button again to restart operation.
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valerie64Sep 3, 2025
Why does my Samsung NQ5B5713GBK Microwave Oven make a popping sound during operation?
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  Jonathan ChavezSep 4, 2025
  The popping sound during operation in your Samsung Microwave Oven may be caused by cooking sealed food or using a container with a lid. Do not use sealed containers as they may burst during cooking due to expansion of the contents.