Why do I see purple or green rolling bars and buzzing noise from my Samsung PN51E490B4F?
Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the set-top-box has a grounding issue. Replace the Component video cables with an HDMI connection.
What to do if my Samsung PN51E490B4F TV will not turn on?
If your Samsung TV won't turn on, ensure the AC power cord is securely plugged into both the wall outlet and the TV. Verify that the wall outlet is working. You can also try pressing the POWER button on the TV itself to rule out a remote control issue. If the TV then turns on, the problem is with the remote.
What to do if there is no picture on my Samsung PN51E490B4F TV?
If there is no picture on your Samsung TV, check the cable connections by removing and reconnecting all cables connected to the TV and any external devices. Make sure your external device’s video outputs match the TV input. Ensure all connected devices are powered on. Select the correct source on your TV by pressing the SOURCE button on the remote control. You can also reboot the connected device by reconnecting its power cable.
Why does my Samsung PN51E490B4F turn off automatically?
If your Samsung TV turns off automatically, check that the Sleep Timer is set to Off in the System menu. If a PC is connected to the TV, review your PC's power settings. Also, make sure the AC power cord is securely plugged into the wall outlet and the TV. When watching antenna TV programs, the TV will turn off after 10-15 minutes if there's no signal.
What to do if my Samsung PN51E490B4F is not receiving all channels?
If your Samsung TV isn't receiving all channels, first ensure the coaxial cable is securely connected. Then, run Auto Program to add available channels to the channel list. This can be found in MENU - Channel - Auto Program. Select Auto and make sure to select the correct Cable TV signal type (STD, HRC, or IRC; most cable systems use STD). Also, verify that the antenna is positioned correctly.
What does it mean if I see small particles when I look closely at the edge of the frame of my Samsung PN51E490B4F TV?
If you see small particles when you look closely at the edge of the frame of your Samsung TV, this is part of the product’s design and is not a defect.
What to do if my Samsung TV is tilted to the right or left side?
If your Samsung TV is tilted to the right or left side, remove the stand base from the TV and reassemble it.
What does it mean when POP appears on the screen of my Samsung TV?
If POP (TV’s internal banner ad) appears on the screen, select Home Use under Setup mode.
How to adjust color and brightness on Samsung TV?
To adjust the color and brightness on your Samsung TV, go to the Picture options in the TV menu and adjust the Picture Mode, Color, Brightness, and Sharpness settings. You can also adjust the Energy Saving option in the TV menu by navigating to MENU - System - Eco Solution - Energy Saving. Additionally, you can reset the picture to the default settings by going to MENU - Picture - Reset Picture.
Why does my Samsung TV image not look as good as in store?
The picture quality of your Samsung TV may not look as good as it did in the store because store displays are usually tuned to digital, HD channels. If you have an analog cable/satellite box, consider upgrading to a digital set-top box and use HDMI or Component cables for HD picture quality. Cable/Satellite subscribers can try HD channels. If using an antenna connection, try HD channels after performing an Auto program. Adjust the Cable/Set top box video output resolution to 1080i or 720p.
Information on preventing screen image retention or burn-in on Plasma TVs by limiting static images.
Recommends HDMI for HD picture quality and explains using HDMI to DVI with separate audio cables.
Steps to connect wirelessly using a Samsung Wireless LAN Adapter.
Describes the functions of various remote control buttons, including power, source, volume, channel, menu, and navigation.
Steps to configure network settings, including connecting to wireless or wired networks.
Detailed steps for connecting the TV to a wireless network using security keys or WPS.
Steps to configure the TV's wired network connection using DHCP for automatic IP configuration.
Guide to automatically finding and storing TV channels based on signal source and search options.
Step to select the TV signal source (antenna or cable) for channel scanning.
Instructions for selecting between Air/Cable and digital/analog cable signal formats.
Detailed steps on how to access and operate the main on-screen display menus for TV settings.
Outlines the four main functions of Contents Home: Channel List, AllShare Play, Schedule Manager, and Source.
Instructions for installing the optional wall mount kit, including ordering and professional assistance.
Detailed instructions for connecting to a wireless network using DHCP or manual IP settings.
Steps for configuring a wired network connection using DHCP or manual IP settings.
Safety warnings regarding secure mounting to prevent the TV from falling and causing injury or damage.
To Next Page
General