4.Troubleshooting
►ErrorCode
C2-4110
►Errormessage
PreparenewCtoner/Preparenewcyantonercartridge
►Symptom
Thereisnotenoughtonerinthecyantonercartridge
►Troubleshootingmethod
1)Printthesupplyinformationreport.Checktheliferemainingofthetonercartridge.
2)Ifitslifeisattheend,turnthemachineoffandreplacethecyantonercartridgewithnewone.
►ErrorCode
C2-4120/C2-4140/C2-4150/C2–4160/C2–4170
►Errormessage
ReplacenewCtoner/Replacewithnewcyantonercartridge
ReplacenewCtoner/Endoflife,Replacewithnewcyantonercartridge
►Symptom
Thecyantonercartridgeisattheendofitslife.
►Troubleshootingmethod
1)Ifitslifeisattheend,turnthemachineoffandreplacethecyantonercartridgewithnewone.
►ErrorCode
C2-4410
►Errormessage
Ctonernotinstalled/Installcyantonercartridge
►Symptom
ThecyantonercartridgeisnotinstalledortheCRUMhassomeproblem.
►Troubleshootingmethod
1)Checkifthecyantonercartridgeisinstalledproperly.Turnthemachineoffthenon.
2)Iftheerrormessageisnotdisappear,removethecyantonercartridge.Thoroughlyrollthecartridgeveorsixtimes
todistributethetonerevenlyinsidethecartridge.Andreinstallthetonercartridge.
3)Iftheproblempersists,checkthattheCRUMcontactareaiscontaminated.Cleanit.
4)Iftheproblempersists,replacethecyantonercartridgewithnewone.
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