Samsung ProXpress C3060 Series

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4.Troubleshooting

►ErrorCode

C2-5110

►Errormessage

PreparenewKtoner/Preparenewblacktonercartridge

►Symptom

Thereisnotenoughtonerintheblacktonercartridge

►Troubleshootingmethod

1)Printthesupplyinformationreport.Checktheliferemainingofthetonercartridge.

2)Ifitslifeisattheend,turnthemachineoffandreplacetheblacktonercartridgewithnewone.

►ErrorCode

C2-5120/C2-5140/C2-5150/C2–5160/C2–5170

►Errormessage

ReplacenewKtoner/Replacewithnewblacktonercartridge

Replacenewtoner/Endoflife,Replacewithnewblacktonercartridge

►Symptom

Theblacktonercartridgeisattheendofitslife.

►Troubleshootingmethod

1)Ifitslifeisattheend,turnthemachineoffandreplacetheblacktonercartridgewithnewone.

►ErrorCode

C2-5410

►Errormessage

Ktonernotinstalled/Installblacktonercartridge

►Symptom

TheblacktonercartridgeisnotinstalledortheCRUMhassomeproblem.

►Troubleshootingmethod

1)Checkiftheblacktonercartridgeisinstalledproperly.Turnthemachineoffthenon.

2)Iftheerrormessageisnotdisappear,removetheblacktonercartridge.Thoroughlyrollthecartridgeveorsix

timestodistributethetonerevenlyinsidethecartridge.Andreinstallthetonercartridge.

3)Iftheproblempersists,checkthattheCRUMcontactareaiscontaminated.Cleanit.

4)Iftheproblempersists,replacetheblacktonercartridgewithnewone.

Samsung ProXpress C3060 Series - Page 133