Troubleshooting
6-6 Samsung Electronics
6-3 Trouble-shooting with New Features
6-3-1 Installation & Connection
Problem Solution
The unit does not turn on when I
press the Power button on the
remote control.
■ Check to see if the power cord is connected.
■ Confirm that the Device Selection of the remote control is set to TV.
A normal broadcast is not
displayed.
Check to see if the antenna cable has been properly connected.
Cable broadcasting does not
work.
Install a satellite antenna (Parabola) and connect it to the TV.
Satellite broadcasting does not
work.
Subscribe to a local cable broadcasting firm and get support.
6-3-2 Menu & Remote Control
Problem Solution
The remote control does not
work.
■ Press the Select Device button to select the TV or external device.
■ Replace the battery of the remote control with a new one.
■ Insert the battery making sure the polarity (+,-) is correct.
■ Check if the angle or the distance is sufficient, or if there is any interference between the
product and the remote control.
■ Make sure the user has pressed the correct button.
■ To avoid direct sunlight to the receiving panel of the TV, remove any indoor lighting or
change the location of the TV.
■ Check if the power switch at the back left of the TV is turned on.
Cannot change the channel with
the remote control.
■ Press the Select Device button to select the TV.
■ Change the channel using the remote control of the cable or satellite receiver.
Cannot select an A/V channel.
Press the TV/AV button and check if the AV item is grayed out. When the AV item is grayed
out, you cannot select an A/V channel. Check if the connector is properly connected.
Cannot select a menu. Check if the menu is grayed out. If a menu is grayed out, it cannot be selected.
To Next Page
Loading...
