Samsung Q7DR Series - User Manual

Questions and Answers

M
Michelle BowenAug 7, 2025
How to prevent Samsung Q7DR OLED TV from sliding or falling?
- D
  Daniel TaylorAug 7, 2025
  To prevent your Samsung OLED TV from sliding or falling, carefully follow the manufacturer's installation instructions.
Q
qduncanAug 14, 2025
How to prevent damage to the inside of my Samsung Q7DR OLED TV?
- A
  alijamesAug 14, 2025
  To prevent damage to your Samsung OLED TV, do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications.
A
Alex SavageAug 21, 2025
What to do to prevent damage to my Samsung OLED TV?
- P
  Penny BlanchardAug 21, 2025
  To prevent damage to your Samsung OLED TV or prevent it from falling, do not fasten the screws too firmly.
A
Amy HigginsAug 29, 2025
How to avoid injury when mounting my Samsung OLED TV?
- M
  Mr. James BurkeAug 29, 2025
  To avoid injury when mounting your Samsung OLED TV, always have two people mount the TV onto a wall for models smaller than 82 inches, and for 82 inch or larger models, have four people mount the TV.

Summary

Safety Instructions

Explanation of Safety Symbols

Explains symbols used in the manual and on the product for user safety.

General Safety Precautions

Covers ventilation, placement near water, batteries, power cords, and lightning.

Electrical Safety Guidelines

Covers power cord use, avoiding electric shock, and proper grounding.

Usage, Care, and Battery Safety

Details safe operation, cleaning, battery disposal, and fire prevention.

Internet Security

Safeguarding Your TV and Network

Provides steps to secure the TV, Wi-Fi, and network access against unauthorized access.

TV Installation

Mounting the TV on a wall

Details how to safely mount the TV using wall mount adapters and kits.

Providing Proper Ventilation

Explains maintaining distance for airflow to prevent overheating.

Securing TV to Prevent Falling

Details precautions and steps to prevent the TV from tipping over.

Samsung Smart Remote

Remote Button Functions

Describes the functions of various buttons on the Samsung Smart Remote.

Pairing the Smart Remote

Explains how to pair the Samsung Smart Remote with the TV.

Installing Remote Batteries

Details the correct procedure for inserting batteries into the remote.

Initial Setup

Using the TV Controller

Describes how to use the TV's built-in controller instead of the remote.

Troubleshooting and Maintenance

General Troubleshooting Tips

Provides initial steps and resources for resolving TV issues.

TV Power and Signal Issues

Addresses problems like the TV not turning on or no picture/sound.

Remote Control Problems

Covers issues with the TV remote and external remotes.

Network and Settings Issues

Covers lost settings, Wi-Fi problems, and video app issues.

Samsung Remote Support Service

Explains how to use remote support for diagnostics and adjustments.

Eco Sensor and Screen Brightness

Specifications and Other Information

Product Specifications

Details technical specs like model name, resolution, dimensions, and weight.

Environmental Considerations

Lists operating and storage temperature/humidity ranges for the TV.

Power Consumption Tips

Advises on reducing power usage by unplugging the TV when not in use.

Product Dimensions

Provides detailed measurements of the TV's rear panel and overall size.

Software Licenses and Trademarks

Lists software licenses, trademarks like Dolby Audio, HEVC, and HDMI.

This document is a user manual for Samsung QLED TVs, specifically models QN49Q7DR, QN55Q7DR, QN65Q7DR, QN75Q7DR, QN82Q7DR, and QN85Q7DR. It provides essential information for installation, setup, operation, troubleshooting, and maintenance of the television.

Function Description

The Samsung QLED TV is a smart television designed for home entertainment. It features a high-resolution display and integrates with Samsung's Smart Hub for access to various applications and services. The TV can be controlled using a Samsung Smart Remote or a TV Controller located on the device itself. It supports Wi-Fi connectivity for internet access and smart features. The TV also includes an Ambient Mode, allowing it to blend into the room's decor when not actively displaying content.

Important Technical Specifications

The QLED TVs come in various screen sizes, ranging from 49 inches to 85 inches. All models feature a display resolution of 3840 x 2160 pixels.

QN49Q7DR: 49" Class (48.5 inches measured diagonally), 60 W sound output. Dimensions (W x H x D): Body 43.1 x 24.9 x 2.5 inches (1094.8 x 632.9 x 62.8 mm), With stand 43.1 x 27.9 x 9.8 inches (1094.8 x 707.6 x 248.3 mm). Weight: Without Stand 30.0 lbs (13.6 kg), With Stand 31.1 lbs (14.1 kg).
QN55Q7DR: 55" Class (54.6 inches measured diagonally), 60 W sound output. Dimensions (W x H x D): Body 48.4 x 27.9 x 2.4 inches (1230.6 x 708.1 x 61.9 mm), With stand 48.4 x 30.7 x 9.8 inches (1230.6 x 780.2 x 248.3 mm). Weight: Without Stand 39.7 lbs (18.0 kg), With Stand 40.8 lbs (18.5 kg).
QN65Q7DR: 65" Class (64.5 inches measured diagonally), 60 W sound output. Dimensions (W x H x D): Body 57.1 x 32.7 x 2.4 inches (1449.5 x 831.2 x 61.9 mm), With stand 57.1 x 35.8 x 11.3 inches (1449.5 x 910.4 x 285.8 mm). Weight: Without Stand 53.6 lbs (24.3 kg), With Stand 54.9 lbs (24.9 kg).
QN75Q7DR: 75" Class (74.5 inches measured diagonally), 60 W sound output. Dimensions (W x H x D): Body 66.0 x 37.8 x 2.4 inches (1675.2 x 960.9 x 62.0 mm), With stand 66.0 x 41.3 x 14.2 inches (1675.2 x 1048.2 x 359.8 mm). Weight: Without Stand 78.7 lbs (35.7 kg), With Stand 80.7 lbs (36.6 kg).
QN82Q7DR: 82" Class (81.5 inches measured diagonally), 60 W sound output. Dimensions (W x H x D): Body 72.2 x 41.4 x 2.6 inches (1834.6 x 1051.4 x 66.1 mm), With stand 72.2 x 45.1 x 15.2 inches (1834.6 x 1146.0 x 387.3 mm). Weight: Without Stand 95.5 lbs (43.3 kg), With Stand 98.1 lbs (44.5 kg).
QN85Q7DR: 85" Class (84.5 inches measured diagonally), 60 W sound output. Dimensions (W x H x D): Body 74.8 x 42.9 x 2.6 inches (1900.7 x 1089.1 x 66.5 mm), With stand 74.8 x 46.7 x 15.2 inches (1900.7 x 1185.2 x 387.3 mm). Weight: Without Stand 104.1 lbs (47.2 kg), With Stand 106.7 lbs (48.4 kg).

Environmental Considerations:

Operating Temperature: 50°F to 104°F (10°C to 40°C)
Operating Humidity: 10% to 80%, non-condensing
Storage Temperature: -4°F to 113°F (-20°C to 45°C)
Storage Humidity: 5% to 95%, non-condensing The TV is a Class B digital apparatus. For LAN cable connection, a CAT 7 (*STP type) cable is recommended.

Usage Features

Initial Setup: The TV guides users through an initial setup process upon first power-on. This can also be done using the SmartThings app on a mobile device (Android 6.0+ or iOS 10+).
Samsung Smart Remote: The remote features buttons for Power, Bixby (voice assistant), Color/Number pad, Ambient Mode, Directional pad, Select, Return, Play/pause, Smart Hub, Volume, and Channel. The remote pairs automatically with the TV; manual pairing instructions are provided if needed. It uses alkaline batteries.
TV Controller: A physical controller on the bottom of the TV allows basic functions like changing channels, adjusting volume, and accessing the Control menu (Smart Hub, Settings, Source, Power Off, Return).
e-Manual: An embedded e-Manual provides comprehensive information about the TV's features. It includes search, index, and recently viewed topics functions. "Try Now" buttons allow direct access to menu items, and "Link" buttons provide immediate access to underlined topics.
Internet Security: Samsung implements measures like encrypted communications, prevention of unauthorized app installation, and software updates to protect the Smart TV. Users are advised to secure their wireless access points, use strong passwords for internet accounts, and avoid suspicious websites or programs.
Accessibility Shortcuts: Pressing the Volume button for 1 second or more brings up the Accessibility Shortcuts menu.
Ambient Mode: Allows the TV to display decorative content or blend into the background when not in use.
Smart Hub: Provides access to various apps and services.
Troubleshooting: The manual offers solutions for common issues like the TV not turning on, no picture/sound, remote control not working, lost settings, and Wi-Fi connectivity problems. It also suggests using Samsung's Remote Support service for personalized assistance.

Maintenance Features

Software Updates: The TV supports automatic software updates via the "Auto Update" function in Settings > Support > Software Update. Keeping the software updated is crucial for optimum condition and security.
Eco Sensor: This feature automatically adjusts screen brightness based on ambient light to reduce power consumption. It can be toggled off in Settings > General > Eco Solution > Ambient Light Detection. The sensor is located at the bottom of the TV and should not be blocked.
Cleaning: The manual provides specific instructions for cleaning the TV screen and exterior. It recommends using a soft, dry cloth for the exterior and a micro-fiber cloth (dampened with a small amount of water or screen cleaner for stubborn smudges) for the screen. Users are warned against using flammable liquids or strong force and against spraying liquids directly onto the TV.
Power Consumption: To decrease power consumption, users are advised to unplug the power cord when the TV is not in use for extended periods, as the TV draws a small amount of power even in Standby mode.
Anti-fall Device: Instructions are provided for securing the TV to a wall using brackets and a string to prevent it from falling, especially important for households with children.
Warranty: The product comes with a limited warranty against manufacturing defects for a period of 5 years for parts and labor for LCD/LED TVs (42" and larger) and 5 years for parts and labor for LCD/LED TVs (40" and smaller). For commercial use, the warranty is 90 days for parts and labor. Warranty service is provided by Samsung authorized service centers.